Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 536
Refer to Scanning Procedure P.134., Set [Color Scanning] to [Color].
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22 Problem Solving Symptom The image is not the desired size. The image is not scanned in color. The image is coarse. Black-and-white gradation is not reproduced properly. Cause The document glass or the document cover is dirty. The document is a transparent type such as a transparency film. The document is misaligned. The document guides on the document feeder are not set in the correct positions. The document is a non standard size. The document is folded. [Color Scanning] is set to [Black & White], or [Grayscale]. The resolution is too low. Image is saved with high compression. [Black & White] is selected for [Color Scanning]. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). Place a white sheet of paper on top of the document when scanning. Load the document correctly. Refer to "Scanning Procedure" (P.134). Load the document correctly, and align the document guides to the document. Refer to "Scanning Procedure" (P.134). Specify the document size. Refer to "Scanning Procedure" (P.134). Flatten the curl and load the document again. Refer to "Scanning Procedure" (P.134). Set [Color Scanning] to [Color]. Set the resolution higher. Select a lower compression ratio in [Quality / File Size]. Set [Color Scanning] to [Grayscale]. 536
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