Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 564

For more information on [Maximum Split Count], refer to Maximum Split Count P.369.

Page 564 highlights

22 Problem Solving Status Code 016-596 016-597 016-598 016-599 016-700 016-702 016-703 016-704 016-705 016-706 016-708 Cause and Remedy [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Stop all accesses from the other devices, and then execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The size of an e-mail page exceeds the maximum message size because of page splitting. [Remedy] Take one of the following measures: • Reduce the file size for [Quality / File Size]. • Increase the value for [Maximum Split Count]. For more information on [Maximum Split Count], refer to "Maximum Split Count" (P.369). [Cause] The job was suspended because the number of the digits for the Secure Print or Charge Print passcode set on the print driver was less than the value specified in [Minimum Passcode Length for Stored Jobs] on the machine. [Remedy] On the print driver, set the passcode string equal to or longer than the value specified in [Minimum Passcode Length for Stored Jobs]. [Cause] Unable to process print data because of insufficient print page buffer. [Remedy] Take one of the following measures: • Set [Image Quality] to [Standard]. • Increase the print page buffer size. For more information on the [Image Quality], refer to the help of the print driver. For more information about memory, refer to "Allocate Memory" (P.345). [Cause] The machine received an e-mail specified with an invalid folder number. [Remedy] For errors occurring during fax transmission: Contact Customer Support at dell.com/contactdell. For errors occurring during e-mail/fax reception: Take one of the following measures: • Register the specified folder number, and request the sender to send the e-mail/fax again. • Request the sender to send to an available folder. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The folder is full, and hard disk capacity is insufficient. [Remedy] Delete unnecessary files from the folder, and save the file. [Cause] You have not used the print driver for the machine. [Remedy] Use the print driver appropriate for the machine. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The hard disk space is insufficient because the number of Secure Print users exceeded the maximum limit. [Remedy] Delete unnecessary files from the machine, and delete unnecessary Secure Print users. For more information on deleting users for Secure Print files, refer to "Printing and Deleting Stored Jobs" (P.182)us". [Cause] Unable to annotate because of insufficient hard disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 564

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22 Problem Solving
Status Code
Cause and Remedy
016-596
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at
dell.com/contactdell
.
016-597
[Cause]
The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Stop all accesses from the other devices, and then execute the operation again. If the
error still is not resolved, contact Customer Support at
dell.com/contactdell
.
016-598
[Cause]
The size of an e-mail page exceeds the maximum message size because of page splitting.
016-599
[Remedy] Take one of the following measures:
• Reduce the file size for [Quality / File Size].
• Increase the value for [Maximum Split Count].
For more information on [Maximum Split Count], refer to "Maximum Split Count" (P.369).
016-700
[Cause]
The job was suspended because the number of the digits for the Secure Print or Charge
Print passcode set on the print driver was less than the value specified in [Minimum
Passcode Length for Stored Jobs] on the machine.
[Remedy] On the print driver, set the passcode string equal to or longer than the value specified in
[Minimum Passcode Length for Stored Jobs].
016-702
[Cause]
Unable to process print data because of insufficient print page buffer.
[Remedy] Take one of the following measures:
• Set [Image Quality] to [Standard].
• Increase the print page buffer size.
For more information on the [Image Quality], refer to the help of the print driver. For more
information about memory, refer to "Allocate Memory" (P.345).
016-703
[Cause]
The machine received an e-mail specified with an invalid folder number.
[Remedy] For errors occurring during fax transmission:
Contact Customer Support at
dell.com/contactdell
.
For errors occurring during e-mail/fax reception:
Take one of the following measures:
• Register the specified folder number, and request the sender to send the e-mail/fax
again.
• Request the sender to send to an available folder.
If the error still is not resolved, contact Customer Support at
dell.com/contactdell
.
016-704
[Cause]
The folder is full, and hard disk capacity is insufficient.
[Remedy] Delete unnecessary files from the folder, and save the file.
016-705
[Cause]
You have not used the print driver for the machine.
[Remedy] Use the print driver appropriate for the machine.
If the error still is not resolved, contact Customer Support at
dell.com/contactdell
.
016-706
[Cause]
The hard disk space is insufficient because the number of Secure Print users exceeded
the maximum limit.
[Remedy] Delete unnecessary files from the machine, and delete unnecessary Secure Print users.
For more information on deleting users for Secure Print files, refer to "Printing and Deleting
Stored Jobs" (P.182)us".
016-708
[Cause]
Unable to annotate because of insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
564