Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 510

22 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work properly. No A message is displayed. No Action Refer to "Machine Trouble" (P.511). Yes Cause Has a paper or document jam occurred? Yes Action For information on paper jams, refer to "Paper Jams" (P.617). For information on document jams, refer to "Document Jams" (P.624). No Cause Is a status code displayed? Action Refer to "Status Code" (P.553). The image quality is poor. No Trouble during copying No Trouble during printing No Trouble during faxing No Trouble during scanning No Network-related Problems No Media Print - Text-related Problems No Media Print - Photos-related Problems Action Refer to "Image Quality Trouble" (P.516). Yes Action Refer to "Trouble during Copying" (P.521). Yes Action Refer to "Trouble during Printing" (P.525). Yes Action Refer to "Trouble during Faxing" (P.528). Yes Action Refer to "Trouble during Scanning" (P.532). Yes Action Refer to "Network-related Problems" (P.537). Yes Action Refer to "Media Print - Text Trouble" (P.551). Yes Action Refer to "Media Print - Photos Trouble" (P.552). Yes If the error is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell. 510