Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 519

Image Quality Trouble Symptom The entire paper area is printed black. Cause The drum cartridge has deteriorated or is damaged. High-voltage power supply may have malfunctioned. Remedy Replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges C, M, Y, or K" (P.223). Contact Customer Support at dell.com/contactdell. Nothing is printed. White areas or white or colored stripes appear. Two or more sheets of paper are being fed simultaneously (double-feed). Fan the paper well and load it again. Refer to "Loading Paper" (P.207). No toner remains in the toner Replace the toner cartridge with a new one. cartridge. Refer to "Replacing Toner Cartridges" (P.219). Power supply or high-voltage power supply may have malfunctioned. Contact Customer Support at dell.com/contactdell. The paper is damp. Replace the paper with new one. Refer to "Loading Paper" (P.207). The paper is unsuitable. Load suitable paper. Refer to "Loading Paper" (P.207). The entire output is faint. When Tray 5 is used, the size and type of the loaded paper are different from the settings on the print driver. Load paper of the correct type and size into Tray 5. Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.211). Two or more sheets may be fed simultaneously. Fan the paper well and load it again. Refer to "Loading Paper" (P.207). Paper becomes wrinkled. The paper is unsuitable. Paper has been added to the paper loaded. The paper is damp. Replace the paper with new one. Refer to "Loading Paper" (P.207). 519