Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 525

Trouble during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in the printer icon. The machine is not powered on. The network cable is disconnected from the computer. The network cable is disconnected from the machine. The print mode is [Off-line] on the machine. An error occurred in the machine. The IP address or SMB network path is not correctly set. The network between the computer and machine is abnormal. The port is not enabled. The hard disk space of the machine is insufficient. The machine is connected to multiple computers. The data has been sent to the machine. The machine is out of paper. No paper is loaded for the specified paper size. Printing is interrupted by a copy operation. An error occurred in the machine. Switch the main power and power on. Connect the network cable to the computer. Connect the network cable to the machine. Press the button to check the [Print Mode] on the [Machine Status] screen. If [Print Mode] is set to [Off-line], select [On-line]. Check the error details and take an appropriate action. Set the correct IP address or SMB network path. Refer to "Printer Environment Settings" (P.425). Check with your network administrator. Enable the port. Refer to "Port Settings" (P.324). Delete unnecessary data such as stored documents (Charge Print, Private Charge Print, and Secure Print) in folders to increase free space. Wait for a while, and then try printing again. Load paper in the machine. Load paper of the size specified. Refer to "Loading Paper" (P.207). Cancel the interrupting operation. Check the error details and take an appropriate action. 525