Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 514
Refer to Paper Jams P.617 or Loading, Refer to Loading Paper in Tray 5 Bypass
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22 Problem Solving Symptom Cause Remedy Paper is often jammed or wrinkled. Is the paper loaded correctly in the tray? Is the paper tray inserted correctly? Load the paper correctly. Refer to "Loading Paper" (P.207). Firmly push in the paper tray until it stops to insert it correctly. Refer to "Loading Paper" (P.207). Is the paper damp? Replace the paper with new one. Refer to "Loading Paper" (P.207). Is the paper curled? Turn over the paper in the tray, or replace the paper with new one. Refer to "Loading Paper" (P.207). Are the paper and paper tray settings correct? Correctly set the paper and paper trays to correspond to the paper. Refer to "Changing the Paper Settings" (P.214). Are any torn pieces of paper remaining or is there a foreign object in the machine? Open the cover of the machine or slide out the paper tray to remove the torn pieces or the foreign object. Refer to "Paper Jams" (P.617) or "Loading Paper" (P.207). Is non-standard paper loaded in the tray? Replace with paper that meets machine specifications. Refer to "Print Media Guidelines" (P.200) or "Loading Paper" (P.207). Is paper exceeding the Load paper in the paper tray so that it does maximum fill line in the tray? not exceed the maximum fill line. Refer to "Loading Paper" (P.207). Are the paper guides set correctly? Load the paper correctly, and align the paper guides to the paper. Refer to "Loading Paper" (P.207). Is the image nearly the same size as the paper? Increase the edge erase widths. For more information, refer to "Copy" (P.49) when you copying, or to the help of the print driver when printing. Is the paper finely cut out? Some types of paper may not be cut out finely. Load the paper after fanning it well. A document is not Is the document small? fed into the document feeder. The minimum size of the document that can be loaded on the document feeder is 125 x 85 mm (Standard size: A5). Refer to "Copying Procedure" (P.50). An error message appears after paper is loaded in Tray 5 and the button is pressed. Check the positions of the paper guides of Tray 5. Adjust the paper guides to the correct positions. Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.211). 514