Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 523
Refer to Loading Paper P.207
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Trouble during Copying Symptom Cause Remedy Part of the image is missing on the copy. The paper is damp. If the paper is damp, the copy image may be partially missing or unclear. Replace the paper with new one. Refer to "Loading Paper" (P.207). Folded or wrinkled paper is included in the tray. Remove the unsuitable paper or replace all of the paper with new one. Refer to "Loading Paper" (P.207). The document is pasted or folded. The pasted or folded section may not be laying flat on the document glass. Place a stack of white sheets on top of the document to flatten the document against the document glass. The copy has a stripe pattern. The document enlargement ratio is too large. Vertical stripes may be printed on the copies depending on the ratio. Adjust the ratio to eliminate the stripes. Refer to "Reduce / Enlarge (Making Enlarged/ Reduced Copies)" (P.60). The copy is misaligned or skewed. The document is not loaded correctly. The document guides on the document feeder are not set in the correct positions. Load the document correctly. Refer to "Copying Procedure" (P.50). Load the document correctly, and align the document guides to the document. Refer to "Copying Procedure" (P.50). The paper tray is not inserted Firmly push in the tray until it stops to set it correctly. properly. Refer to "Loading Paper" (P.207). The paper guides in Tray 5 are not set in the correct positions. Load the paper correctly, and align the paper guides to the paper edges. Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.211). Unable to copy The document glass or the with the specified document cover is dirty. size. Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). The document is a transparent type such as a transparency film. Place a white sheet of paper on top of the document when copying. The document is misaligned. Load the document correctly. Refer to "Copying Procedure" (P.50). The document guides on the document feeder are not set in the correct positions. Load the document correctly, and align the document guides to the document. Refer to "Copying Procedure" (P.50). The document is a non standard size. Specify the document size, and then copy. Refer to "Copying Procedure" (P.50). The document is folded. Flatten the curl and load the document again. Refer to "Copying Procedure" (P.50). 523