Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 570
ThinPrint.Engine SSL authentication error., ThinPrint.Engine.
View all Dell C5765DN manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 570 highlights
22 Problem Solving Status Code 016-788 016-790 016-792 016-794 016-795 016-796 016-797 016-799 017-700 017-701 017-702 017-703 017-704 017-705 017-706 017-707 017-708 017-709 017-713 Cause and Remedy [Cause] Failed to retrieve a file from the Web browser. [Remedy] Take one of the following measures, and then execute the operation again: • Reload the browser page. • Restart the browser. • Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed. [Remedy] Take one of the following measures: • Reduce the file size for [Quality / File Size]. • Increase the value for [Maximum Split Count]. For more information on [Maximum Split Count], refer to "Maximum Split Count" (P.369). [Cause] Failed to acquire the specified job history when printing a Job Report. [Remedy] The specified job history does not exist. [Cause] Media is not inserted correctly. [Remedy] Check whether the media is inserted correctly. [Cause] An error occurred when reading the data on the media. [Remedy] On a computer, confirm the content recorded on the media. [Cause] An invalid print parameter is included in the print data of the application, or the print data and the Print Setup settings may not match. [Remedy] Check the print data of the application and the Print Setup settings, and try printing again. [Cause] ThinPrint.Engine connection timed out. [Remedy] Confirm the connection to the ThinPrint.Engine. [Cause] An error occurred while connecting to ThinPrint.Engine. [Remedy] Confirm the connection to the ThinPrint.Engine. [Cause] The data sent to ThinPrint.Engine is invalid. [Remedy] Confirm the connection to the ThinPrint.Engine. [Cause] The print data sent from ThinPrint.Engine exceeded the maximum size of the machine. [Remedy] Split the job, and try printing again. [Cause] An internal error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Send the job again. [Cause] ThinPrint.Engine SSL authentication error. [Remedy] Check the server certificate information (expiry date and address) that is registered to ThinPrint.Engine. [Cause] An SSL communication error occurred between ThinPrint.Engine and the machine. [Remedy] Check the settings of the machine. [Cause] The SMTP server does not support STARTTLS. [Remedy] Change SSL/TLS communication setting to other than [STARTTLS]. 570