Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 515
Refer to Replacing Drum Cartridges C, M, Refer to Output Color Selecting the Color
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Machine Trouble Symptom Documents are often jammed. An edge of the document is folded. Cannot copy in color. Cannot staple properly Cause Remedy Are suitable types of documents being used? Are you trying to use irregular shaped documents, business cards, transparencies, or thin documents? Correctly load documents suitable for the document feeder. Refer to "Copying Procedure" (P.50). Are you trying to use documents with sticky tags, paper clips or adhesive tape? Remove sticky tags, paper clips or adhesive tape from the document before copying. Are the document guides set Adjust the document guide positions. in the correct positions? Refer to "Copying Procedure" (P.50). Is a piece of torn paper remaining in the document feeder? Open the document feeder cover and check inside. Refer to "Document Jams" (P.624). Is the [Mixed Size Originals] setting set to [Off] when you copy originals of different sizes? Set [Mixed Size Originals] to [On]. Refer to "Mixed Size Originals (Scanning Different Size Documents Simultaneously)" (P.89). Is an A5 document loaded in landscape orientation ( ) on the document feeder when [Mixed Size Originals] is set to [On]? Load the A5 document in portrait orientation ( ). Is the document curled? Flatten the curl and load the document again. Is [Output Color] set to [Black & White]? Set [Output Color] to [Color]. Refer to "Output Color (Selecting the Color for Copying)" (P.70). Is a message displayed on the touch screen prompting you to replace the toner cartridge? Replace the toner cartridge of the color indicated in the message. Refer to "Replacing Toner Cartridges" (P.219). Is a message displayed on the Replace the drum cartridge indicated in the touch screen prompting you message. to replace the drum cartridge? Refer to "Replacing Drum Cartridges C, M, Y, or K" (P.223). Is staple jam occurred in the Remove the staple jammed in the cartridge. staple cartridge? Refer to "Stapler Faults" (P.626). Is the print driver set correctly? Check the [Staple] setting in [Print Setup] in the print driver when you send a print job from the computer. 515