Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 516
Image Quality Trouble
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22 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact Customer Support at dell.com/contactdell. Symptom Cause Remedy The copy is dirty. The copy has black lines. The copy is too dark. The copy is too light. The copy is slightly misaligned. The copy is misaligned or skewed. Is the document glass or the document cover dirty? Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). Is the document a transparent type such as a transparency film? If the document is transparent, dirt on the document cover will be copied. Place a white sheet of paper on top of the document when copying. Is the document colored, rough, or a blueprint? Adjust the copy density or image quality. Refer to "Image Quality" (P.76). Is the document glossy printing paper? Glossy printing paper easily sticks to the document glass, and shadows are sometimes copied, soiling the image. Place a transparency film under the document when copying. Is the constant velocity transport glass on the document feeder dirty? Clean the constant velocity transport glass. Refer to "Cleaning the White Chute and Constant Velocity Transport Glass" (P.246). Is the copy density set to [Darken]? Is the document faint? Adjust the copy density. Refer to "Image Quality" (P.76). Is the copy density set to [Lighten]? Are the paper edges aligned Align the paper edges, adjust them to the and the leading edge adjusted tray's top corners, and reload the paper. to the tray corners? Refer to "Loading Paper" (P.207). Is the document loaded correctly? Load the document correctly. Refer to "Copying Procedure" (P.50). Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper" (P.207). Are the paper guides of Tray 5 Load the paper correctly and align the correctly aligned to the paper? document guides to the document edges. Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.211). Are the document guides on the document feeder set in the correct positions? Load the document correctly, and align the document guides to the document edges. Refer to "Copying Procedure" (P.50). Is the paper tray inserted correctly? Firmly push in the tray until it stops to insert it properly. Refer to "Loading Paper" (P.207). 516