Table of Contents
Sending Problems
............................................................................................................................
528
Receiving Problems
.........................................................................................................................
530
Trouble during Scanning
......................................................................................................................
532
Unable to Scan with the Machine
................................................................................................
532
Unable to Import Scanned Documents to the Computer
...........................................................
532
Unable to Send a Scanned Document over the Network (FTP/SMB)
....................................
534
Unable to Send E-mail
.....................................................................................................................
535
The Image is not What was Expected
..........................................................................................
535
Network-related Problems
..................................................................................................................
537
When using SMB
.............................................................................................................................
537
When using NetWare
......................................................................................................................
539
When using TCP/IP
..........................................................................................................................
543
When using EtherTalk
.....................................................................................................................
544
Dell Printer Configuration Web Tool Problems
..........................................................................
545
E-mail Features Problems
..............................................................................................................
546
Internet/Intranet Connection Problems
.......................................................................................
547
IPv4 and IPv6 Connection Problems
.............................................................................................
548
Media Print - Text Trouble
...................................................................................................................
551
Media Print - Photos Trouble
..............................................................................................................
552
Status Code
.............................................................................................................................................
553
Other Errors
.......................................................................................................................................
616
Paper Jams
.............................................................................................................................................
617
Paper Jams in Trays 1 to 4
..............................................................................................................
617
Paper Jams in Tray 5 (Bypass)
......................................................................................................
619
Paper Jams in Fusing Unit
..............................................................................................................
620
Paper Jams in Duplex Module
......................................................................................................
621
Paper Jams in Finisher-AB1
..........................................................................................................
622
Paper Jams in H Transport Unit
....................................................................................................
623
Document Jams
......................................................................................................................................
624
Duplex Automatic Document Feeder B1-C
..................................................................................
624
Stapler Faults
..........................................................................................................................................
626
Staple Jams in Staple Cartridge (for Finisher-AB1)
..................................................................
627
23
Install Operation for Eco copy/My Forms
.........................................................................................
629
Before Installation
.................................................................................................................................
630
Environment Settings
......................................................................................................................
630
SSL / TLS Settings in Dell Printer Configuration Web Tool
.....................................................
632
Installation Procedures
........................................................................................................................
635
Installation
........................................................................................................................................
635
Uninstallation/Version Upgrade
....................................................................................................
637
About License
.........................................................................................................................................
638
About OSS
..........................................................................................................................................
638
24
Using Eco copy
......................................................................................................................................
651
About Eco copy
.......................................................................................................................................
652
Eco copy Procedure
..............................................................................................................................
653
Problem Solving
.....................................................................................................................................
655
13