Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 597
Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] >
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Status Code Status Code 027-762 027-763 027-770 027-771 027-772 027-773 027-774 027-775 027-776 027-777 027-778 Cause and Remedy [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: • Abnormal change to the job ticket because of the machine software failure • Abnormal change to the job ticket because of a bug on the sender's remote server • Abnormal change to the job ticket because of network trouble • Intentional alteration to the job ticket [Remedy] Execute the print job again. If the error still is not resolved, contact customer support. [Cause] The machine failed to verify the user information against the remote accounting server. [Remedy] Take one of the following measures: • Check whether the remote accounting server is operating properly. • Check whether there is no network failure. • Connect the network cable securely. • Confirm the settings on the machine. [Cause] The print job has a problem. [Remedy] Submit the print job again. [Cause] The hard disk of the server connected to the machine is full. [Remedy] Delete unnecessary data from the server. [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address / Host Name]. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the HELO command. [Cause] An error occurred during communication with the SMTP server. [Remedy] Wait for a while, and then execute the operation again. [Cause] The specified e-mail address contains unsupported characters. [Remedy] Specify the e-mail address using only ASCII characters. [Cause] Too many destination addresses have been specified. [Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the EHLO command. [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address / Host Name]. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the EHLO command. [Cause] The destination SMTP server does not support SMTP-AUTH. [Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Outgoing / Incoming E-mail Settings] > [SMTP Server Settings]. [Cause] The destination SMTP server does not support the SMTP-AUTH system set on the machine. [Remedy] Confirm the authentication type supported by the SMTP server with your network administrator. The machine supports the following authentication types: PLAIN (plain text) authentication, LOGIN (BASE64) authentication, and CRAM-MD5 (challengeresponse). 597