Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 575
Remote Server Certificate] setting., Remedy] Check whether the specified connection name is correct.
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Status Code Status Code 018-568 018-569 018-570 018-571 018-572 018-573 018-574 018-575 018-576 018-577 018-578 Cause and Remedy [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • SSL settings for the HTTP server is correct. • The HTTP server name • The HTTP server path name [Cause] The SSL server certificate may have a problem. [Remedy] 1)Check whether the destination HTTP server for the scanned document is accessible by PC. 2)Check whether the SSL server certificate is registered on the HTTP server. 3)Check whether the SSL server certificate is valid. Check the followings: - the certificate is unexpired - the time set on the machine is correct - the certificate is not on the discard list 4)Check the certificate path to the SSL server certificate, and import the required CA certificate. 5)If the SSL server certificated is not registered on the HTTP server, disable the [Verify Remote Server Certificate] setting. [Cause] A client certificate authentication error occurred on the HTTP server. [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • The SSL client certificate is registered on the machine. • The device certificate is correctly registered on the HTTP server. [Cause] An internal error occurred. [Remedy] Perform the same operation again. If the problem persists, contact Customer Support at dell.com/contactdell. [Cause] The specified context name contains invalid characters. [Remedy] Check whether the specified context name is correct. [Cause] The specified connection name contains invalid characters. [Remedy] Check whether the specified connection name is correct. [Cause] The specified volume name contains invalid characters. [Remedy] Check whether the specified volume name is correct. [Cause] The specified user name or password contains invalid characters. [Remedy] Check whether the specified user name or password is correct. [Cause] The specified path name contains invalid characters. [Remedy] Check whether the specified path name is correct. [Cause] The specified file name contains invalid characters. [Remedy] Check whether the specified file name is correct. [Cause] The specified server or tree name does not exist. [Remedy] Check the followings: • The network cable connection on the machine • The NetWare server is accessible by PC • The NetWare server or tree name Run DSREPAIR at the server console on the NetWare server. 575