Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 535
Unable to Send E-mail, The Image is not What was Expected, the remedy.
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Trouble during Scanning Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom A Transmission Report - Job Undelivered is output. Unable to send e mail. Cause Remedy Unable to transmit because of an error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P.553). The mail address is incorrect. Enter the correct mail address. The data size exceeded the maximum e-mail size. Change the maximum e-mail size, or lower the resolution. Refer to "Maximum Total Data Size" (P.369). The Image is not What was Expected If the image is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The image is dirty. The document glass or the document cover is soiled. Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). The document is a transparent type such as a transparency film. If the document is transparent, dirt on the document cover may be copied on the image. Place a white sheet of paper on top of the document when scanning. The document is colored, rough, or a blueprint. Adjust the copy density or image quality when scanning. The document is glossy printing paper. Glossy printing paper easily sticks to the document glass, and shadows are sometimes scanned, soiling the image. Place a transparency film under the document when scanning. The image is too The scan density is set to dark, or too light. [Darken] or [Lighten]. Adjust the scan density. The setting for [Original Select an image quality appropriate for the Type] is inappropriate for the document. document. Part of the image The document is pasted or is missing. folded. The pasted or folded section may not be laying flat on the document glass. Place a stack of white sheets on top of the document to flatten the document against the document glass. 535