Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 540

22 Problem Solving Cause Check point Remedy Print data format and the print environment settings on the computer do not match. If the computer is running on - Windows, set it not to output Ctrl-D. The number of print queues set for the machine exceeds the maximum number allowed. Use NWADMIN from a computer to check on the print queue list of [Assignment] for the machine whether the desired print queue is assigned.* Re-send the print data to the print queue which is assigned to the machine.* The slave file server is not configured. ([Bindery Service] mode) Use PCONSOLE from a computer to confirm whether the slave file server is registered to [Service NetWare Server] on the print server indicated by [Print Server Information].* Use PCONSOLE from computer to register the slave file server and reflect the configured settings.* The slave file server configuration is mismatched. ([Bindery Service] mode) Use PCONSOLE from a computer to confirm whether the printer type is set to [Defined Elsewhere] under [Print Server Information] > [Printer] > [Printer xxx Environment Settings].* If the printer type is not set to [Defined Elsewhere], change it to [Defined Elsewhere], and then reflect the configured settings.* The form number on the print data and the form number set to the printer do not match. Use NWADMIN on a computer to select the machine and confirm whether the start number of the form in the environment settings matches the number in the print data.* Use NWADMIN from a computer to match the [Start Form] number in the machine's environment settings to the number in the print data.* The level settings for the IPX checksum do not match. Use the set command from the console screen on the file server to confirm whether the IPX checksum is set to level 2. Enter the following command from the console screen on the file server to set the IPX checksum to either level 0 or level 1. set Enable IPX Checksum=x (x = 0 or 1) The level settings for the NCP packet signature do not match. Use the set command from the console screen on the file server to confirm whether the NCP packet signature is set to level 3. Enter the following command from the console screen on the file server to set the NCP packet signature to either level 0, 1, or 2, and restart the file server. set NCP Packet Signature Option=x (x = 0, 1, or 2) The default device name is incorrect. Print the Configuration Report to confirm the last 6 digits (3 bytes) of the Ethernet address. Set the device name using the correct Ethernet address. Set a device name differing from the default name. The directory tree name is not Print Configuration Report to Set the tree name. configured. confirm whether the tree name is specified. 540