Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 584

22 Problem Solving Status Code 018-793 018-794 018-795 018-796 018-797 021-210 021-211 021-212 021-214 021-215 021-360 021-361 021-401 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "93" (no results returned) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "94" (no more results) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "95" (results remaining) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "96" (client loop detected) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "97" (referral limit exceeded) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. [Cause] An error occurred in the smart card reader. [Remedy] Check the connection between the smart card reader and the machine. Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, the smart card reader may be defective. Connect an unbroken smart card reader and execute the operation again. [Cause] An error occurred during encrypted communication between the machine and the USB memory device. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The accounting/billing device connected does not match the device set on the machine. [Remedy] Change the setting on the machine or connect the correct accounting/billing device, and switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] The number of authentication devices such as a smart card reader connected exceeds the setting value. [Remedy] Disconnect the authentication device connected. 584