Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 561
Remedy] Contact Customer Support at, Remedy] Confirm the amount of available space
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Status Code Status Code 016-528 016-529 016-533 016-534 016-535 016-536 016-537 016-538 016-539 016-546 016-559 016-562 016-564 Cause and Remedy [Cause] You are logged out of the smart card authentication mode while scanning the data with a digital signature. [Remedy] Log in to the machine with the smart card, and then execute the operation again. [Cause] An error occurred when connecting to the Remote Download server. There was no response from the server within the specified time (45 seconds). [Remedy] Confirm the network connection. Check whether the Remote Download server is correctly set on the network. [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server. Check whether the clocks on the machine and Kerberos server are correctly set. Also check whether the summer time and the time zone are correctly set on the machine and Kerberos server. [Cause] Kerberos server authentication protocol error [Remedy] The domain set on the machine does not exist on the Kerberos server, or the Kerberos server address set on the machine is invalid for connection. Check whether the domain name and the server address have been correctly set on the machine. For connection to Windows 2000 or Windows 2003 Server, specify the domain name in uppercase. [Cause] The specified file does not exist on the Remote Download server. [Remedy] Confirm the file. [Cause] An error occurred when accessing the DNS prior to connecting to the Remote Download server. [Remedy] Confirm the connection with the DNS. Also check whether the Remote Download server name is registered to the DNS. [Cause] Could not connect to the Remote Download server. The port of the destination Remote Download server is not open. [Remedy] Confirm the port in the network settings. [Cause] An error occurred when writing the remote download file to the hard disk. The file obtained from the Remote Download server could not be written to the hard disk. [Remedy] Confirm the amount of available space, and delete files that are no longer required. Alternatively, replace the hard disk. [Cause] Kerberos server authentication protocol error [Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell. [Cause] A Local User tried to obtain the information of another user. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] A remote download parameter error occurred. An invalid value is set for essential system data. [Remedy] Confirm the settings for essential system data. [Cause] Multiple entries containing the same smart card information were found in the guest database of Active Directory. [Remedy] Correct the guest database entries of Active Directory so that they do not contain the same smart card information. [Cause] Failed to authenticate the Remote Download server. [Remedy] Confirm the login name and password to access the Remote Download server. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 561