Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 553
Status Code, Cause and Remedy
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Status Code Status Code This section describes status codes. An error message and status code (***-***) are displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, a status code is also displayed on an Activity Report and a Transmission Report - Job Undelivered. Refer to the status codes in the following table to resolve problems. Note • If a status code is displayed, any print data remaining in the machine and information stored in the machine's memory is not secured. If a status code is displayed that is not listed in the following table, or if you cannot resolve an error despite following the instructions described in the table, contact Customer Support at dell.com/contactdell. Status Code 003-311 003-318 003-319 003-320 003-321 003-322 003-323 003-324 003-325 003-326 003-327 003-328 003-329 003-330 003-331 003-332 003-333 003-334 003-335 003-336 003-337 003-338 003-339 003-340 003-341 003-342 003-343 003-344 003-345 003-346 003-700 Cause and Remedy [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] Too many documents are set in the document feeder after clearing the paper jam. [Remedy] Check the output, and then replace the documents that have not been copied yet. 553
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