Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 522

22 Problem Solving The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the document cover is soiled. Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). The copy is too dark or light. The color of the document and of the copy differ. The document is a transparent type such as a transparency film. If the document is transparent, dirt on the document cover may be copied. Place a white sheet of paper on top of the document when copying. The document is colored, rough, or a blueprint. The paper's background color is copied. Adjust the copy density or image quality, or specify [Suppress Background]. The document is glossy printing paper. Glossy printing paper easily sticks to the document glass, and shadows are sometimes copied, soiling the image. Place a transparency film under the document when copying. The copy density is set to [Darken] or [Lighten]. Adjust the copy density. Refer to "Image Quality" (P.76). The document density is too Adjust the copy density. light. Refer to "Copy" (P.49). The setting for [Original Copy black text. If the printout is too light, Type] is inappropriate for the select [Text] for [Original Type]. document. Refer to "Image Quality" (P.76). Is the color calibration incorrect? Execute auto calibration. Refer to "Executing Calibration" (P.248). The document type selected is not suitable. Set the suitable value for [Original Type]. Refer to "Original Type (Selecting the Document Type)" (P.76). The copy is slightly misaligned. The image quality selected is unsuitable for the document. Paper is misaligned in the tray. Copy black text. If the printout is too light, select [Text] for [Original Type]. Refer to "Image Quality" (P.76). Align the paper edges, and adjust them to the tray's top corners to reload the paper. Refer to "Loading Paper" (P.207). 522