Dell C5765DN Dell Color Laser Multifunction Printer User's Guide - Page 543
When using TCP/IP, Windows 2000, Windows XP, Windows Vista, Windows Server 2003
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Network-related Problems When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows. Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 When you cannot print Cause Check point Remedy The IP address is incorrect. Request your network administrator to check the machine's IP address. Set a correct IP address on the machine. The volume of the print data sent in an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory spool. Confirm the memory amount for the LPD spool and the volume of the print data transmitted by an instruction. If the one file of print data exceeds the memory amount, divide the file not to exceed the amount. If the print data is divided into multiple files and exceeds the memory amount, decrease the number of files not to exceed the amount. An unrecoverable error occurred during the printing process. Confirm whether any error messages are displayed on the control panel. Restart the machine. Wait until the screen completely goes out to switch on the machine power. The machine is not set to the Confirm the transport protocol Select the transport protocol transport protocol selected on the machine. corresponding to the computer. corresponding to the computer. The machine is trying to Set not to output Ctrl-D. process a data format that does not match the data format of - the print data transmitted from a computer. When print result is not what was expected Cause Check point Remedy Selected printer language on the machine does not match the printer language of the print data. The computer is not using the print driver supplied with the machine (is using another company's print driver). Confirm the selected printer language on the machine and the printer language of the print data. Select the printer language on the machine to match the print data. Confirm whether the print On the computer, select the driver on the computer is the print driver supplied with the one supplied with the machine. machine. If the print driver is not listed for selection, install the print driver and then select it. Operation is not guaranteed if another company's print driver is used. 543