HP Officejet 5500 HP Officejet 5500 series All-in-One - (English) Reference Gu - Page 82
call in North America during warranty, call elsewhere in the world, hp officejet support
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chapter 9 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: a. Have the specific name of your HP Officejet, as it appears on the front panel, available. b. Have your service ID and serial number ready. To display your service ID and serial number on the front panel, press OK and Start Color at the same time. Press until the serial ID appears, and then press OK. c. Print a Self-Test Report. For information on printing a Self-Test Report, see print a self-test report on page 61. d. Make a color copy to have available as a sample printout. e. Be prepared to describe your problem in detail. 5 Call HP Customer Support. Be near your HP Officejet when you call. call in North America during warranty Call 1-800-HP-INVENT. US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. call elsewhere in the world The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to this website and choose your own country/region or language: www.hp.com/support You can call the HP support center in the following countries/regions. If your country/ region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services. Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply. For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to the following website: www.hp.com/support Alternatively, you can ask your dealer or call HP at the phone number provided in this guide. As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery. country/region Algeria1 Argentina Australia Austria Bahrain (Dubai) Belgium (Dutch) Belgium (French) hp technical support +213(0)61 56 45 43 (54)11-4778-8380 0-810-555-5520 +61 3 8877 8000 1902 910 910 +43 (0) 820 87 4417 +973 800 728 +32 (0) 70 300 005 +32 (0) 70 300 004 country/region Luxembourg (French) Luxembourg (German) hp technical support 900 40 006 900 40 007 Malaysia 1-800-805405 Mexico Mexico (Mexico City) Morocco1 Netherlands (0.10 Euro/ min.) 01-800-472-6684 5258-9922 +212 224 047 47 0900 2020 165 hp officejet support 72 hp officejet 5500 series