HP Photosmart C6200 User Manual - Page 104

Clean the print head, Align the Printer - ink system failure

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Maintain the HP All-in-One maintenance to ensure excellent print quality. You might want to use this feature when the self-test report shows streaking or white lines through any of the blocks of color. If you still have print quality problems after aligning the printer, try cleaning the print head. If print quality problems persist after aligning and cleaning, contact HP support. To align the printer from the control panel 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. Press Setup. The Setup menu appears. 3. Press to highlight Tools, and press OK. The Tools menu appears. 4. Press to highlight Align Printer, and press OK. 5. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears. NOTE: If you have colored paper loaded in the input tray when you align the printer, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 6. Press OK to continue. To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Printer. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. Related topics "Clean the print head" on page 103 Clean the print head Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head. Work with ink cartridges 103

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maintenance to ensure excellent print quality. You might want to use this feature when
the self-test report shows streaking or white lines through any of the blocks of color.
If you still have print quality problems after aligning the printer, try cleaning the print head.
If print quality problems persist after aligning and cleaning, contact HP support.
To align the printer from the control panel
1.
Load letter, A4, or legal unused plain white paper into the input tray.
2.
Press
Setup
.
The
Setup
menu appears.
3.
Press
to highlight
Tools
, and press
OK
.
The
Tools
menu appears.
4.
Press
to highlight
Align Printer
, and press
OK
.
5.
The HP All-in-One prints a test page, aligns the print head, and calibrates the printer.
Recycle or discard the page.
A success or failure message appears.
NOTE:
If you have colored paper loaded in the input tray when you align the
printer, the alignment will fail. Load unused plain white paper into the input tray,
and then try the alignment again.
6.
Press
OK
to continue.
To align the printer from the HP Photosmart Software
1.
Load letter, A4, or legal unused plain white paper into the input tray.
2.
In the HP Solution Center, click
Settings
, point to
Print Settings
, and then click
Printer Toolbox
.
NOTE:
You can also open the
Printer Toolbox
from the
Print Properties
dialog
box. In the
Print Properties
dialog box, click the
Services
tab, and then click
Service this device
.
The
Printer Toolbox
appears.
3.
Click the
Device Services
tab.
4.
Click
Align the Printer
.
The HP All-in-One prints a test page, aligns the print head, and calibrates the printer.
Recycle or discard the page.
Related topics
“
Clean the print head” on page 103
Clean the print head
Use this feature when the self-test report shows streaking or white lines through any of
the blocks of color. Do not clean the print head unnecessarily, as this wastes ink and
shortens the life of the ink nozzles on the print head.
Work with ink cartridges
103
Maintain the HP All-in-One