HP Photosmart C6200 User Manual - Page 169
Ink cartridge is missing, incorrectly installed, or not intended for your device, If prompted
View all HP Photosmart C6200 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 169 highlights
Chapter 14 To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. For more information, see: "Replace the ink cartridges" on page 99 Ink cartridge is missing, incorrectly installed, or not intended for your device Cause: One or more ink cartridges are missing. Solution: Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place. Cause: One or more of the ink cartridges are not installed or are installed incorrectly. Solution: Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the ink cartridges. For more information, see: • "Replace the ink cartridges" on page 99 • "Clean the ink cartridge contacts" on page 104 Cause: The ink cartridge is defective or not intended for use in this device. Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more information, see: "Replace the ink cartridges" on page 99 Cause: The wrong ink cartridge(s) are installed. Solution: The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with your device. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly. To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. For more information, see: "Replace the ink cartridges" on page 99 Troubleshooting 168 Troubleshooting