HP Z210 HP Z210 CMT Workstation Maintenance and Service Guide - Page 133

Solving hard drive problems, Problem, Cause, Solution, Invalid system disk, Storage>Boot Order

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Table 6-2 Diskette problems (continued) Problem Cause Solution Invalid system disk is displayed. A diskette that does not contain the system files needed to start the computer has been inserted into the drive. When drive activity stops, remove the diskette and press the Spacebar. The computer attempts to boot from the next device in the boot order. Diskette error has occurred. Restart the computer by pressing the power button. Cannot boot to diskette Diskette is not bootable. Replace with a bootable diskette. Diskette boot has been disabled in Computer Setup. Run the Computer Setup (F10) Utility and enable diskette boot in Storage>Boot Order. Removable media boot has been disabled in Computer Setup. Run the Computer Setup (F10) Utility and enable Removable Media Boot in Storage>Storage Options. Diskette MBR validation is enabled. Run the Computer Setup (F10) Utility and disable Diskette MBR Validation in Storage>Storage Options. Solving hard drive problems Table 6-3 Hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has failed. Locate and block the usage of bad sectors. If necessary, reformat the hard disk. If the drive is detected by the BIOS, run DPS Self-test. Disk transaction problem. The directory structure is bad, or there is a problem with a file. 1. Right-click Start, select Explore, and select a drive. 2. Select File>Properties>Tools. 3. Under Error-checking, select Check Now. ENWW Troubleshooting scenarios and solutions 121

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Table 6-2
Diskette problems (continued)
Problem
Cause
Solution
Invalid system disk
is
displayed.
A diskette that does not contain
the system files needed to start
the computer has been inserted
into the drive.
When drive activity stops, remove the diskette and press
the Spacebar. The computer attempts to boot from the
next device in the boot order.
Diskette error has occurred.
Restart the computer by pressing the power
button.
Cannot boot to diskette
Diskette is not bootable.
Replace with a bootable diskette.
Diskette boot has been
disabled in Computer Setup.
Run the Computer Setup (F10) Utility and enable diskette
boot in
Storage>Boot Order
.
Removable media boot has
been disabled in Computer
Setup.
Run the Computer Setup (F10) Utility and enable
Removable Media Boot in
Storage>Storage
Options
.
Diskette MBR validation is
enabled.
Run the Computer Setup (F10) Utility and disable
Diskette MBR Validation in
Storage>Storage
Options
.
Solving hard drive problems
Table 6-3
Hard drive problems
Problem
Cause
Solution
Hard drive error occurs.
Hard disk has bad sectors or
has failed.
Locate and block the usage of bad sectors. If necessary,
reformat the hard disk.
If the drive is detected by the BIOS, run DPS Self-test.
Disk transaction problem.
The directory structure is bad,
or there is a problem with a
file.
1.
Right-click
Start
, select
Explore
, and select a drive.
2.
Select
File>Properties>Tools
.
3.
Under Error-checking, select
Check Now
.
ENWW
Troubleshooting scenarios and solutions
121