HP Z210 HP Z210 CMT Workstation Maintenance and Service Guide - Page 139

Accessing HP Vision Diagnostics, CD or DVD. - video cards

Page 139 highlights

◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ● Comprehensive diagnostic tests with: ◦ Highly configurable testing options (quick / complete / custom / interactive / non-interactive) ◦ Specific failing memory DIMM identification ◦ Tests for video card memory ◦ DST Smart tests for both SATA and SAS drives ◦ Other tests and diagnostics ● Diagnostic Failure Code Output - A unique warranty code is generated for each failure which can be used to validate diagnostic usage for a specific system ● Ease-of-use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics ● True end-to-end diagnostics - same diagnostics modules as used in the factory Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device. You can run tests, save the test results, and print them so that you have printed reports available before placing a call to the Customer Support Center. NOTE: Not all third-party devices may be detected by HP Vision Diagnostics. Accessing HP Vision Diagnostics There are three ways to access, install and use HP Vision Diagnostics: ● Use the Vision Creator utility, pre-installed on your workstation, to burn HP Vision Diagnostics to CD or DVD. ● Use additional preinstalled utilities on your workstation to either: ◦ Create a bootable USB flash key or ◦ Create a bootable DVD or CD. ● If for some reason the above options are not available (for example, your primary hard drive was erased and then restored), you can download HP Vision Diagnostics from the HP Web site. ENWW Self-troubleshooting with HP Vision Diagnostics 127

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Memory size and configuration
Processor information
Storage device information and configuration
Graphics / audio / communications information and configuration
Comprehensive diagnostic tests with:
Highly configurable testing options (quick / complete / custom / interactive / non-interactive)
Specific failing memory DIMM identification
Tests for video card memory
DST Smart tests for both SATA and SAS drives
Other tests and diagnostics
Diagnostic Failure Code Output – A unique warranty code is generated for each failure which can
be used to validate diagnostic usage for a specific system
Ease-of-use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics
True end-to-end diagnostics – same diagnostics modules as used in the factory
Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by
the system and functioning properly. Running tests is optional but recommended after installing or
connecting a new device.
You can run tests, save the test results, and print them so that you have printed reports available before
placing a call to the Customer Support Center.
NOTE:
Not all third-party devices may be detected by HP Vision Diagnostics.
Accessing HP Vision Diagnostics
There are three ways to access, install and use HP Vision Diagnostics:
Use the Vision Creator utility, pre-installed on your workstation, to burn HP Vision Diagnostics to
CD or DVD.
Use additional preinstalled utilities on your workstation to either:
Create a bootable USB flash key or
Create a bootable DVD or CD.
If for some reason the above options are not available (for example, your primary hard drive was
erased and then restored), you can download HP Vision Diagnostics from the HP Web site.
ENWW
Self-troubleshooting with HP Vision Diagnostics
127