HP Z210 HP Z210 CMT Workstation Maintenance and Service Guide - Page 157

Screen message, Probable cause, Recommended action, Security >System - bios firmware

Get HP Z210 PDF manuals and user guides View all HP Z210 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 157 highlights

Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard 1. Determine if the hard disk drive is giving a correct disk drives have a firmware patch that error message. fixes erroneous error messages.) 2. Run the Drive Protection System test (if applicable). 3. Apply firmware patch (if applicable). See http://www.hp.com/support. 4. Back up contents and replace the hard disk drive. 1783-Fixed Disk 0/1 locked Hard disk drive failure. Diagnose the hard disk drive, and replace it if necessary. 1796-SATA Cabling Error Missing or improperly attached cable. Verify that a cable is attached. Reattach the cable. 1797-SATA Drivelock is not SATA Drivelock is not supported in supported in RAID mode RAID mode. Disable RAID mode, or disable SATA drivelock.. 1801-Microcode Update Error Unknown or unsupported processor stepping. The microcode update failed. Check the processor stepping to ensure it is a supported stepping. If it is contact, HP Support. 1802-Processor Not Supported The system board does not support the Replace the processor with a compatible one. processor. 1803-Processor feature set is insufficient for current system settings Processor feature set is insufficient for current system settings. The BIOS settings do not match the support provided by the processor Change the BIOS settings or upgrade the processor. 1804-A processor feature and the memory configuration are incompatible A processor feature is incompatible with the memory configuration. Restore the previous memory configuration. ERROR: Invalid 1394 GUID (Invalid electronic serial number) No electronic serial number is stored with the system. To assign a serial number , select Security >System IDs in the Computer Setup (F10) Utility. ERROR: Invalid electronic serial number (no number) No electronic serial number is stored with the system To assign a serial number , select Security >System IDs in the Computer Setup (F10) Utility. ERROR: An unsupported processor is installed. System halted Unsupported processor detected. Replace the processor. ERROR: A processor requiring too much power is installed. System halted Unsupported processor detected. Replace the processor. Invalid electronic serial number Incorrect serial number registered in the system. To assign a serial number , select Security >System IDs in the Computer Setup (F10) Utility. Network Server Mode Active and No Keyboard Attached Keyboard not detected. Verify that a functioning keyboard is attached to the computer. Processor initialization fails Processor defective. Replace the processor. ENWW Diagnostic codes and errors 145

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
Table 6-9
POST error messages
(continued)
Screen message
Probable cause
Recommended action
1720—SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail. (Some hard
disk drives have a firmware patch that
fixes erroneous error messages.)
1.
Determine if the hard disk drive is giving a correct
error message.
2.
Run the Drive Protection System test (if
applicable).
3.
Apply firmware patch (if applicable). See
support
.
4.
Back up contents and replace the hard disk drive.
1783—Fixed Disk 0/1 locked
Hard disk drive failure.
Diagnose the hard disk drive, and replace it if
necessary.
1796—SATA Cabling Error
Missing or improperly attached cable.
Verify that a cable is attached. Reattach the cable.
1797—SATA Drivelock is not
supported in RAID mode
SATA Drivelock is not supported in
RAID mode.
Disable RAID mode, or disable SATA drivelock..
1801—Microcode Update
Error
Unknown or unsupported processor
stepping.
The microcode update failed. Check the processor
stepping to ensure it is a supported stepping. If it is
contact, HP Support.
1802—Processor Not
Supported
The system board does not support the
processor.
Replace the processor with a compatible one.
1803—Processor feature set is
insufficient for current system
settings
Processor feature set is insufficient for
current system settings. The BIOS
settings do not match the support
provided by the processor
Change the BIOS settings or upgrade the processor.
1804—A processor feature
and the memory configuration
are incompatible
A processor feature is incompatible
with the memory configuration.
Restore the previous memory configuration.
ERROR: Invalid 1394 GUID
(Invalid electronic serial
number)
No electronic serial number is stored
with the system.
To assign a serial number , select
Security >System
IDs
in the Computer Setup (F10) Utility.
ERROR: Invalid electronic
serial number (no number)
No electronic serial number is stored
with the system
To assign a serial number , select
Security >System
IDs
in the Computer Setup (F10) Utility.
ERROR: An unsupported
processor is installed. System
halted
Unsupported processor detected.
Replace the processor.
ERROR: A processor requiring
too much power is installed.
System halted
Unsupported processor detected.
Replace the processor.
Invalid electronic serial
number
Incorrect serial number registered in
the system.
To assign a serial number , select
Security >System
IDs
in the Computer Setup (F10) Utility.
Network Server Mode Active
and No Keyboard Attached
Keyboard not detected.
Verify that a functioning keyboard is attached to the
computer.
Processor initialization fails
Processor defective.
Replace the processor.
ENWW
Diagnostic codes and errors
145