Pioneer AVIC-5000NEX Owner's Manual - Page 195

Troubleshooting, Appendix

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Appendix Appendix Appendix Troubleshooting If you have problems operating your navigation system, refer to this section. The most common problems are listed below, along with likely causes and solutions. If a solution to your problem cannot be found here, contact your dealer or the nearest authorized Pioneer service facility. Problems with the AV screen Symptom Cause Action (Reference) CD or DVD playback is not pos- The disc is inserted upside down. sible. The disc is dirty. Insert the disc with the label upward. Clean the disc. The disc is cracked or otherwise da- Insert a normal, round disc. maged. The files on the disc are in an irregu- Check the file format. lar file format. The disc format cannot be played Replace the disc. back. The loaded disc is a type this pro- Check what type of disc it is. (Page 209) duct cannot play. The screen is covered by a cau- The parking brake lead is not con- tion message and the video can- nected or applied. not be shown. The parking brake interlock is acti- vated. Connect the parking brake lead correctly, and apply the parking brake. Park your vehicle in a safe place and apply the parking brake. No video output from the con- The "AV Input" setting is incorrect. Correct the settings. (Page 150) nected equipment. The audio or video skips. This product is not firmly secured. Secure this product firmly. No sounds are produced. The volume level will not rise. Cables are not connected correctly. Connect the cables correctly. The system is performing still, slow There is no sound during still, slow motion, or motion, or frame-by-frame playback frame-by-frame playback with DVD-Video. with DVD-Video. The system is paused or performing, For the media other than music CD (CD-DA), fast reverse or forward during the there is no sound on fast reverse or forward. disc playback. The icon 9 is displayed, and op- The operation is not compatible eration is impossible. with the video configuration. This operation is not possible. (For example, the DVD playing does not feature that angle, audio system, subtitle language, etc.) The picture stops (pauses) and The reading of data is impossible this product cannot be oper- during disc playback. ated. Stop playback once, then restart. The picture is stretched, with an The aspect setting is incorrect for Select the appropriate setting for that image. incorrect aspect ratio. the display. (Page 183) A parental lock message is dis- The parental lock is on. played and DVD playback is not possible. Turn the parental lock off or change the level. (Page 183) The parental lock for DVD play- The code number is incorrect. back cannot be canceled. Input the correct code number. (Page 183) En 195

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Troubleshooting
If you have problems operating your navigation system, refer to this section. The most common
problems are listed below, along with likely causes and solutions. If a solution to your problem
cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.
Problems with the AV screen
Symptom
Cause
Action (Reference)
CD or DVD playback is not pos-
sible.
The disc is inserted upside down.
Insert the disc with the label upward.
The disc is dirty.
Clean the disc.
The disc is cracked or otherwise da-
maged.
Insert a normal, round disc.
The files on the disc are in an irregu-
lar file format.
Check the file format.
The disc format cannot be played
back.
Replace the disc.
The loaded disc is a type this pro-
duct cannot play.
Check what type of disc it is. (Page 209)
The screen is covered by a cau-
tion message and the video can-
not be shown.
The parking brake lead is not con-
nected or applied.
Connect the parking brake lead correctly, and
apply the parking brake.
The parking brake interlock is acti-
vated.
Park your vehicle in a safe place and apply
the parking brake.
No video output from the con-
nected equipment.
The
“
AV Input
”
setting is incorrect.
Correct the settings. (Page 150)
The audio or video skips.
This product is not firmly secured.
Secure this product firmly.
No sounds are produced.
The volume level will not rise.
Cables are not connected correctly.
Connect the cables correctly.
The system is performing still, slow
motion, or frame-by-frame playback
with DVD-Video.
There is no sound during still, slow motion, or
frame-by-frame playback with DVD-Video.
The system is paused or performing,
fast reverse or forward during the
disc playback.
For the media other than music CD (CD-DA),
there is no sound on fast reverse or forward.
The icon
9
is displayed, and op-
eration is impossible.
The operation is not compatible
with the video configuration.
This operation is not possible. (For example,
the DVD playing does not feature that angle,
audio system, subtitle language, etc.)
The picture stops (pauses) and
this product cannot be oper-
ated.
The reading of data is impossible
during disc playback.
Stop playback once, then restart.
The picture is stretched, with an
incorrect aspect ratio.
The aspect setting is incorrect for
the display.
Select the appropriate setting for that image.
(Page 183)
A parental lock message is dis-
played and DVD playback is not
possible.
The parental lock is on.
Turn the parental lock off or change the level.
(Page 183)
The parental lock for DVD play-
back cannot be canceled.
The code number is incorrect.
Input the correct code number. (Page 183)
En
195
Appendix
Appendix
Appendix