Pioneer AVIC-5000NEX Owner's Manual - Page 196

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Appendix Appendix Symptom Cause Action (Reference) Playback is not with the audio language and subtitle language settings selected in "DVD/DivX Setup". The DVD playing does not feature dialog or subtitles in the language selected in "DVD/DivX Setup". Switching to a selected language is not possible if the language selected in "DVD/DivX Setup" is not recorded on the disc. (Page 181, Page 181) The picture is extremely unclear/ The disc features a signal to prohibit Since this product is compatible with the distorted and dark during play- copying. (Some discs may have copy guard analog copy protect system, the back. this.) picture may suffer from horizontal stripes or other imperfections when a disc with that kind of protection signal is viewed on some displays. This is not a malfunction. iPod cannot be operated. The iPod is frozen. ! Reconnect the iPod with the USB interface cable for iPod / iPhone. ! Update the iPod software version. An error has occurred. Cables are not connected correctly. ! Reconnect the iPod with the USB interface cable for iPod / iPhone. ! Park your vehicle in a safe place, and turn off the engine. Turn the ignition key back to off (ACC OFF). Then restart the engine, and turn the power to this product back on. ! Update the iPod software version. Connect the cables correctly. Sound from the iPod cannot be heard. The audio output direction may Use the iPod to change the audio output di- switch automatically when the rection. Bluetooth and USB connections are used at the same time. Problems with the phone screen Symptom Cause Action Dialing is impossible because the touch panel keys for dialing are inactive. Your phone is out of range for ser- Retry after re-entering the range for service. vice. The connection between the cellular Perform the connection process. phone and this product cannot be established now. Problems with the Application screen Symptom Cause Action A black screen is displayed. While operating an application, the Press the HOME button to display the Top application was ended on the smart- menu screen. phone side. The smartphone OS may be await- Stop the vehicle in a safe place and check the ing screen operation. screen on the smartphone. The screen is displayed, but op- An error has occurred. eration does not work at all. ! Park your vehicle in a safe place, and then turn off the ignition switch (ACC OFF). Subsequently, turn the ignition switch to on (ACC ON) again. ! When an Android device is connected, disconnect the Bluetooth connection from this product and then reconnect it. 196 En

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Symptom
Cause
Action (Reference)
Playback is not with the audio
language and subtitle language
settings selected in
“
DVD/DivX
Setup
”
.
The DVD playing does not feature
dialog or subtitles in the language
selected in
“
DVD/DivX Setup
”
.
Switching to a selected language is not possi-
ble if the language selected in
“
DVD/DivX
Setup
”
is not recorded on the disc. (Page
181, Page 181)
The picture is extremely unclear/
distorted and dark during play-
back.
The disc features a signal to prohibit
copying. (Some discs may have
this.)
Since this product is compatible with the
copy guard analog copy protect system, the
picture may suffer from horizontal stripes or
other imperfections when a disc with that
kind of protection signal is viewed on some
displays. This is not a malfunction.
iPod cannot be operated.
The iPod is frozen.
!
Reconnect the iPod with the USB interface
cable for iPod / iPhone.
!
Update the iPod software version.
An error has occurred.
!
Reconnect the iPod with the USB interface
cable for iPod / iPhone.
!
Park your vehicle in a safe place, and turn
off the engine. Turn the ignition key back to
off (ACC OFF). Then restart the engine, and
turn the power to this product back on.
!
Update the iPod software version.
Cables are not connected correctly.
Connect the cables correctly.
Sound from the iPod cannot be
heard.
The audio output direction may
switch automatically when the
Bluetooth and USB connections are
used at the same time.
Use the iPod to change the audio output di-
rection.
Problems with the phone screen
Symptom
Cause
Action
Dialing is impossible because
the touch panel keys for dialing
are inactive.
Your phone is out of range for ser-
vice.
Retry after re-entering the range for service.
The connection between the cellular
phone and this product cannot be
established now.
Perform the connection process.
Problems with the Application screen
Symptom
Cause
Action
A black screen is displayed.
While operating an application, the
application was ended on the smart-
phone side.
Press the
HOME
button to display the Top
menu screen.
The smartphone OS may be await-
ing screen operation.
Stop the vehicle in a safe place and check the
screen on the smartphone.
The screen is displayed, but op-
eration does not work at all.
An error has occurred.
!
Park your vehicle in a safe place, and then
turn off the ignition switch (ACC OFF). Subse-
quently, turn the ignition switch to on (ACC
ON) again.
!
When an Android device is connected, dis-
connect the Bluetooth connection from this
product and then reconnect it.
En
196
Appendix
Appendix