Pioneer AVIC-5000NEX Owner's Manual - Page 197

Error messages, Appendix

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Appendix Appendix Symptom The smartphone was not charged. Cause Action Charging stopped because the temperature of the smartphone rose due to prolonged use of the smartphone during charging. Disconnect the smartphone from the cable, and wait until the smartphone cools down. More battery power was consumed This problem may be resolved by stopping than was gained from charging. any unnecessary services on the smartphone. Appendix Error messages When problems occur with this product, an error message appears on the display. Refer to the table below to identify the problem, then take the suggested corrective action. If the error persists, record the error message and contact your dealer or your nearest Pioneer service center. Common Message Cause Action AMP Error This product fails to operate or the speaker connection is incorrect; the protective circuit is activated. Check the speaker connection. If the message fails to disappear even after the engine is switched off/on, contact your dealer or an authorized Pioneer Service Station for assistance. Product overheat. System will The temperature is too high for this be shut down automatically product to operate. in 1 minute. Restart the product by ACC-Off/On may fix this problem. If this message keeps showing up, it is possible that some problem occured in the product. Follow the instructions displayed on the screen. If this does not solve the problem, contact your dealer or an authorized Pioneer Station for assistance. Pandora Message Error-19 Skip limit reached. Check Device Incompatible USB Cause Communication failed. Skip limit reached. Device error message displayed in Pandora application. The connected USB storage device is not supported by this product. Action Disconnect the cable from the iPod. Once the iPod's main menu is displayed, reconnect the iPod and reset it. ! Do not exceed the skip limit. ! Due to music licensing restrictions, Pandora limits the total number of skips per hour. Please check your connected device. Disconnect your device and replace it with a compatible USB storage device. En 197

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Symptom
Cause
Action
The smartphone was not
charged.
Charging stopped because the tem-
perature of the smartphone rose
due to prolonged use of the smart-
phone during charging.
Disconnect the smartphone from the cable,
and wait until the smartphone cools down.
More battery power was consumed
than was gained from charging.
This problem may be resolved by stopping
any unnecessary services on the smartphone.
Error messages
When problems occur with this product, an error message appears on the display. Refer to the
table below to identify the problem, then take the suggested corrective action. If the error persists,
record the error message and contact your dealer or your nearest Pioneer service center.
Common
Message
Cause
Action
AMP Error
This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
Check the speaker connection. If the mes-
sage fails to disappear even after the engine
is switched off/on, contact your dealer or an
authorized Pioneer Service Station for assis-
tance.
Product overheat. System will
be shut down automatically
in 1 minute. Restart the pro-
duct by ACC-Off/On may fix
this problem. If this message
keeps showing up, it is possi-
ble that some problem oc-
cured in the product.
The temperature is too high for this
product to operate.
Follow the instructions displayed on the
screen. If this does not solve the problem,
contact your dealer or an authorized Pioneer
Station for assistance.
Pandora
Message
Cause
Action
Error-19
Communication failed.
Disconnect the cable from the iPod. Once the
iPod
’
s main menu is displayed, reconnect the
iPod and reset it.
Skip limit reached.
Skip limit reached.
!
Do not exceed the skip limit.
!
Due to music licensing restrictions,
Pandora limits the total number of skips per
hour.
Check Device
Device error message displayed in
Pandora application.
Please check your connected device.
Incompatible USB
The connected USB storage device
is not supported by this product.
Disconnect your device and replace it with a
compatible USB storage device.
En
197
Appendix
Appendix
Appendix