Ricoh SP C252SF Operating Instructions - Page 327

Fax Problems Problem Causes Solutions When using On Hook Dial, "Receiving..." appears and transmission is not allowed. If the machine fails to detect the size of the original when the [B&W Start] key is pressed, it performs a receiving operation. Press [Scan Size] in [Scan Settings], select the scan size, and then resend the document. LAN-Fax Driver does not work. The entered login user name, login password, or driver encryption key is incorrect. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details, contact your administrator. Reception Problem Causes Solutions Cannot receive files. The telephone line may be disconnected. Check if the telephone line is properly connected to the machine. For details, see Initial Guide for Fax. The Receiving File indicator lights up and the received document is not printed. The machine cannot print because it is out of paper or toner. • Load paper into the tray. • Add toner. • The paper tray does not contain paper of the right size. Load paper of the right size in the paper tray. The machine does not print received fax documents. [Fax Features] is configured to store received documents. Print the fax documents using Web browser or the Print Stored RX File function. For details about printing received faxes stored in memory, page 184 "Printing Out Faxes Stored in Memory" and page 245 "Fax Tab". The machine failed to print The paper has run out. received fax documents. Load paper into the tray. 325