Ricoh SP C252SF Operating Instructions - Page 332

10. Troubleshooting Error Code 1XXX32 to 1XXX84 2XXX14 2XXX32 to 2XXX84 330 Solution An error occurred while sending a fax. • Check if the telephone line is properly connected to the machine. • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative. The machine was not able to print the received fax, or the machine's memory reached its capacity while receiving a fax because the document was too large. • The paper tray was empty. Load paper in the paper tray. See page 71 "Loading Paper". • The tray selected in [Select Paper Tray] under [Fax Features] did not contain A4, Letter, or Legal size paper. Load valid size paper in the tray, and configure the paper size settings under [Tray Paper Settings] accordingly. • A cover or tray was open. Close the cover or tray. • There was a paper jam. Remove the jammed paper. See page 295 "Removing Paper Jams". • A print cartridge was empty. Replace the print cartridge. See page 273 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to re-send the document in parts as several smaller faxes, or to send the fax at a lower resolution. An error occurred while receiving a fax. • Check if the telephone line is properly connected to the machine. • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative.