Ricoh SP C252SF Operating Instructions - Page 334
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10. Troubleshooting 4XXX21 Error Code 4XXX22 4XXX23 4XXX24 4XXX25 4XXX26 4XXX42 Solution Connection to the server failed while receiving an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and POP3 settings have been configured properly (make sure that no double-byte character is used). See page 253 "Configuring the Network Settings". E-mail reception failed while receiving an Internet Fax. • LIST command to the POP3 server failed. Ask the sender to check the e-mail settings. E-mail reception failed while receiving an Internet Fax. • There was an error in the header of the e-mail. Ask the sender to check the e-mail settings. E-mail reception failed while receiving an Internet Fax. • There was an error in the part header of the e-mail. Ask the sender to check the e-mail settings. • The e-mail had an invalid Content-Type, or an unsupported type of file (such as PDF or JPEG) was received. Ask the sender to check the file type. E-mail reception failed while receiving an Internet Fax. • There was an error in the text part of the part body of the e-mail. Ask the sender to check the e-mail settings. E-mail reception failed while receiving an Internet Fax. • There was an error in the received TIFF file (which resulted from a condition not indicated by the error codes 4XXX43 to 4XXX45). Ask the sender to check the TIFF file. E-mail reception failed while receiving an Internet Fax. • There was an error in the part header of the e-mail. Ask the sender to check the e-mail settings. 332