Sony STR-DN1080 Help Guide Printable PDF - Page 196

The surround effect cannot be obtained.

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You can only enjoy High Bitrate Audio (DTS-HD Master Audio and Dolby TrueHD) and object-based audio formats (DTS:X and Dolby Atmos) with an HDMI connection. . [251] Troubleshooting Sound The surround effect cannot be obtained. Be sure to select the optimal sound field for the content. For details on the sound fields, see "Selectable sound fields and their effects." [Dolby Surround] and [Neural:X] do not work when the speaker pattern is set to [2.0] or [2.1]. [252] Troubleshooting Sound A test tone is not output from the speakers. The speaker cables may not be connected securely. Check that they are connected securely and cannot be disconnected by pulling on them slightly. The speaker cables may have short-circuited. [253] Troubleshooting Sound A test tone is output from a different speaker than the speaker displayed on the TV screen. The speaker pattern setting is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. [254] Troubleshooting Sound No sound is output from the TV when the receiver is in standby mode. When the receiver enters standby mode, sound is output from the last HDMI device selected before you turned off the receiver. If you are enjoying content from another device, play the content on the device and perform the One-Touch Play operation, or turn on the receiver to select the HDMI device from which you want to enjoy content. Make sure [Standby Through] is set to [On] or [Auto] in the [HDMI Settings] menu.

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You can only enjoy High Bitrate Audio (DTS-HD Master Audio and Dolby TrueHD) and object-based audio
formats (DTS:X and Dolby Atmos) with an HDMI connection.
.
[251] Troubleshooting
Sound
The surround effect cannot be obtained.
Be sure to select the optimal sound field for the content. For details on the sound fields, see “
Selectable sound
fields and their effects.”
[Dolby Surround] and [Neural:X] do not work when the speaker pattern is set to [2.0] or [2.1].
[252] Troubleshooting
Sound
A test tone is not output from the speakers.
The speaker cables may not be connected securely. Check that they are connected securely and cannot be
disconnected by pulling on them slightly.
The speaker cables may have short-circuited.
[253] Troubleshooting
Sound
A test tone is output from a different speaker than the speaker
displayed on the TV screen.
The speaker pattern setting is incorrect. Make sure that the speaker connections and the speaker pattern match
correctly.
[254] Troubleshooting
Sound
No sound is output from the TV when the receiver is in
standby mode.
When the receiver enters standby mode, sound is output from the last HDMI device selected before you turned
off the receiver. If you are enjoying content from another device, play the content on the device and perform
the One-Touch Play operation, or turn on the receiver to select the HDMI device from which you want to enjoy
content.
Make sure [Standby Through] is set to [On] or [Auto] in the [HDMI Settings] menu.