Sony STR-DN1080 Help Guide Printable PDF - Page 197

The sound lags behind the picture.

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[255] Troubleshooting Sound No TV sound is output from the receiver. Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is connected to the receiver and the TV (refer to the supplied Startup Guide). When the receiver is connected to a TV compatible with the Audio Return Channel (ARC) function, make sure the receiver is connected to an HDMI jack compatible with the Audio Return Channel (ARC) function (refer to the supplied Startup Guide). If sound is still not output or if sound is interrupted, connect the optical digital cable (not supplied) and set on the receiver [Setup] - [HDMI Settings] - [Control for HDMI] to [Off]. If the TV is not compatible with the Audio Return Channel (ARC) function, connect the receiver to the TV using an optical digital cable (not supplied) or audio cable (not supplied). There will be no TV sound from the connected speakers when the receiver is connected to an HDMI input jack of a TV that is not compatible with the Audio Return Channel (ARC) function. Switch input of the receiver to [TV]. Increase the volume on the receiver or cancel muting. If the sound of a cable box or satellite box connected to the TV is not output, connect the device to an HDMI input jack of the receiver and switch the input of the receiver to the input for the connected device (refer to the supplied Startup Guide). Depending on the order in which you connect the TV and the receiver, the receiver may be muted and [Muting] is displayed on the display panel of the receiver. If this happens, turn on the TV first, then the receiver. Set the speaker setting of the TV (BRAVIA) to "Audio System." Refer to the operating instructions of your TV regarding how to set the TV. [256] Troubleshooting Sound Image and sound are not output from the TV when the receiver is not turned on. Set [Setup] - [HDMI Settings] - [Control for HDMI] to [On], and then set [Standby Through] to [Auto] or [On]. Turn on the receiver, then select the input to which the playing device is connected. If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set [Setup] - [HDMI Settings] - [Control for HDMI] to [On]. Make sure the HDMI OUT is set to [HDMI A] or [HDMI A+B]. [257] Troubleshooting Sound The sound is output from both the receiver and the TV. Mute the sound of the receiver or the TV. [258] Troubleshooting Sound The sound lags behind the picture. When the Wireless Multi-Room function is activated, the sound may be delayed.

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[255] Troubleshooting
Sound
No TV sound is output from the receiver.
Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is connected to the
receiver and the TV (refer to the supplied Startup Guide).
When the receiver is connected to a TV compatible with the Audio Return Channel (ARC) function, make sure
the receiver is connected to an HDMI jack compatible with the Audio Return Channel (ARC) function (refer to the
supplied Startup Guide). If sound is still not output or if sound is interrupted, connect the optical digital cable
(not supplied) and set on the receiver [Setup] - [HDMI Settings] - [Control for HDMI] to [Off].
If the TV is not compatible with the Audio Return Channel (ARC) function, connect the receiver to the TV using
an optical digital cable (not supplied) or audio cable (not supplied). There will be no TV sound from the
connected speakers when the receiver is connected to an HDMI input jack of a TV that is not compatible with
the Audio Return Channel (ARC) function.
Switch input of the receiver to [TV].
Increase the volume on the receiver or cancel muting.
If the sound of a cable box or satellite box connected to the TV is not output, connect the device to an HDMI
input jack of the receiver and switch the input of the receiver to the input for the connected device (refer to the
supplied Startup Guide).
Depending on the order in which you connect the TV and the receiver, the receiver may be muted and [Muting]
is displayed on the display panel of the receiver. If this happens, turn on the TV first, then the receiver.
Set the speaker setting of the TV (BRAVIA) to “Audio System.” Refer to the operating instructions of your TV
regarding how to set the TV.
[256] Troubleshooting
Sound
Image and sound are not output from the TV when the
receiver is not turned on.
Set [Setup] - [HDMI Settings] - [Control for HDMI] to [On], and then set [Standby Through] to [Auto] or [On].
Turn on the receiver, then select the input to which the playing device is connected.
If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set
[Setup] - [HDMI Settings] - [Control for HDMI] to [On].
Make sure the HDMI OUT is set to [HDMI A] or [HDMI A+B].
[257] Troubleshooting
Sound
The sound is output from both the receiver and the TV.
Mute the sound of the receiver or the TV.
[258] Troubleshooting
Sound
The sound lags behind the picture.
When the Wireless Multi-Room function is activated, the sound may be delayed.