Dell Precision T3400 User's Guide - Page 120
A program is designed for an earlier Windows operating system, A solid blue screen appears - windows 7 compatibility
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C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 120 Troubleshooting