HP J5780 User Guide - Macintosh - Page 168
Launch Utility, Print Test Cause, Solution, To load full-size paper
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Chapter 11 3. Select the HP All-in-One, and then select Launch Utility. 4. Click Print Test Page. A test page is printed as long as your connection is set up and working properly. For information on setting up the HP All-in-One, see the Setup Poster provided with the HP All-in-One. Cause: The HP All-in-One has a paper jam. Solution: For information on clearing paper jams, see Clear paper jams. Cause: The print carriage has stalled. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Cause: The HP All-in-One is out of paper. Solution: Load paper in the input tray. To load full-size paper 1. Remove the output tray. 2. Slide the paper-width guide to its outermost position. 166 Troubleshooting