HP J5780 User Guide - Macintosh - Page 173
The margins are not printing as expected, Cause, Solution, To check your margin settings
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The margins are not printing as expected Cause: The margins are not set correctly in your software application. Solution: Check the printer margins. To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application. Make sure the margin settings for the document do not exceed the printable area of the HP All-in-One. Cause: The paper size setting might not be set correctly for the project you are printing. Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the input tray. Cause: The paper guides are not positioned correctly. Solution: Remove the stack of paper from the input tray, and then reload the paper following the steps below. To load full-size paper 1. Remove the output tray. Print troubleshooting 171