HP J5780 User Guide - Macintosh - Page 273
HP Quick Exchange Service (Japan), Prepare the HP All-in-One for shipment
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HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack the HP All-in-One. Prepare the HP All-in-One for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items before returning your device: • The print cartridges • The control panel faceplate • The power cord, USB cable, and any other cable connected to the HP All-in-One • Any paper loaded in the input tray • Remove any originals you might have loaded in the HP All-in-One This section contains the following topics: • Remove the print cartridges before shipment • Remove the control panel faceplate Remove the print cartridges before shipment Before you return the HP All-in-One, make sure you remove your print cartridges. NOTE: This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan). HP Quick Exchange Service (Japan) 271