HP J5780 User Guide - Macintosh - Page 212
To delete all the faxes in memory from the control panel, Clear, Fax Log, Tools, Setup, Cause
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Chapter 11 To delete all the faxes in memory from the control panel ▲ Turn off the HP All-in-One by pressing the Power button. All faxes stored in memory will be deleted from memory when you turn off the power to the HP All-in-One. NOTE: You can also delete any faxes stored in memory by selecting Clear Fax Log from the Tools menu. To do so, press Setup, press 6, and then press 7. Cause: An error condition is preventing the HP All-in-One from receiving faxes and Backup Fax Reception is set to Off. Solution: Check for the following problems: • The HP All-in-One is turned off. Press the Power button to turn on the device. • The HP All-in-One is not set up properly for faxing. For more information, see Set up the HP All-in-One for faxing. • There is no paper loaded in the input tray. • There is a paper jam. • The print cartridge door is open. Close the print cartridge door. • The print carriage is stalled. Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. After you resolve any problems found, the HP All-in-One can begin answering incoming fax calls. Pages of a fax I received are missing Cause: The paper is not loaded correctly in the input tray. Solution: Make sure you have paper loaded correctly. To load full-size paper 1. Remove the output tray. 210 Troubleshooting