HP J5780 User Guide - Macintosh - Page 229
Cause, Solution, What to do, The Phone Cord Connected to Correct Port on Fax test failed.
UPC - 882780940253
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Cause: The "Phone Cord Connected to Correct Port on Fax" test failed. Solution: Plug the phone cord into the correct port. What to do 1. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One. NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you will not be able to send or receive faxes. The 2-EXT port should only be used to connect other equipment, such as an answering machine or a telephone. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the HP All-in-One is ready for faxing. 3. Try to send or receive a test fax. Cause: The "Using Correct Type of Phone Cord with Fax" test failed. Solution: • Make sure you used the phone cord supplied in the box with the HP All-in-One to connect to the telephone wall jack. One end of the phone cord should be Fax troubleshooting 227