Kyocera TASKalfa 2551ci 2551ci Operation Guide - Page 455

Troubleshooting > Troubleshooting, Cannot print.

Page 455 highlights

Troubleshooting > Troubleshooting Symptom Irregular horizontal lines ― appear in the image. Checkpoints Corrective Actions Contact your service representative. Reference Page ― Paper often jams. 2 or more sheets are overlaps when ejected. (multi feed) Is the paper loaded correctly? ― Is the paper of the supported type? Is it in good condition? Is the paper curled, folded or wrinkled? Are there any loose scraps or jammed paper in the machine? ― Load the paper correctly. page 3-16 page 3-23 Turn the orientation 180 degrees around in which the paper is positioned. page xv page 3-16 page 3-23 Remove the paper, turn it over, and reload it. page 3-16 Replace the paper with new paper. page 3-16 Remove any jammed paper. page 10-36 Load the paper correctly. page 3-16 page 3-23 Printouts are wrinkled. Is the paper loaded correctly? ― Printouts are curled. Is the paper damp? ― Is the paper damp? Load the paper correctly. page 3-16 page 3-23 Turn the orientation 180 degrees around in which the paper is positioned. page xv page 3-16 page 3-23 Replace the paper with new paper. page 3-14 Turn the paper over in the cassette, or turn the orientation 180 degrees around in which the paper is positioned. page xv page 3-16 page 3-23 Replace the paper with new paper. page 3-14 Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. Is the machine powered on? Turn on the main power switch. Are the printer cable and network cable Connect the correct printer cable and connected? network cable securely. Was the machine powered on before the Power on the machine after connecting printer cable was connected? the printer cable. Is the print job paused? Resume printing. ― page 2-10 page 2-6 ― page 7-4 10-15

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10-15
Troubleshooting > Troubleshooting
Irregular horizontal lines
appear in the image.
Contact your service representative.
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page 3-16
page 3-23
Turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-16
page 3-23
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-16
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
page 3-16
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page 10-36
2 or more sheets are
overlaps when ejected.
(multi feed)
Load the paper correctly.
page 3-16
page 3-23
Printouts are wrinkled.
Is the paper loaded correctly?
Load the paper correctly.
page 3-16
page 3-23
Turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-16
page 3-23
Is the paper damp?
Replace the paper with new paper.
page 3-14
Printouts are curled.
Turn the paper over in the cassette, or
turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-16
page 3-23
Is the paper damp?
Replace the paper with new paper.
page 3-14
Cannot print.
Is the machine plugged in?
Plug the power cord into an AC outlet.
Is the machine powered on?
Turn on the main power switch.
page 2-10
Are the printer cable and network cable
connected?
Connect the correct printer cable and
network cable securely.
page 2-6
Was the machine powered on before the
printer cable was connected?
Power on the machine after connecting
the printer cable.
Is the print job paused?
Resume printing.
page 7-4
Symptom
Checkpoints
Corrective Actions
Reference
Page