Kyocera TASKalfa 2551ci 2551ci Operation Guide - Page 459

Responding to Messages, Message, Checkpoints, Corrective Actions, Reference

Page 459 highlights

Troubleshooting > Troubleshooting Responding to Messages If the touch panel or the computer displays any of these messages, follow the corresponding procedure. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to Display for Device Information on page 3-7. A Message Checkpoints Corrective Actions Reference Page Acceptable staple count Is the acceptable number of sheets Press [Continue] to print without - exceeded.* exceeded? using Staple. Press [Cancel] to cancel the job. Activation error. ― Failed to activate the application. ― Contact administrator. ― Expansion Authentication is ― disabled. Turn the main power switch off and on. If the error exists, contact administrator. Add paper in cassette #. Is the indicated cassette out of paper? Load paper. Select the available paper. Press [Continue] to print. page 3-14 Add paper in Multi Purpose tray. Is the paper of the selected size loaded in the multi purpose tray? Load paper. Select the available paper. Press [Continue] to print. page 3-23 Adjusting Scanner. - The machine is under the - adjustment to maintain its quality. Please wait. * When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. B Message Checkpoints Corrective Actions Reference Page Box is not found. Box limit exceeded.* - Is [End] displayed on the screen? The specified box cannot be found. - Job is canceled. Press [End]. The specified box is full, and no - further storage is available. Job is canceled. Press [End]. Try to perform the job again after printing or deleting data from the box. - Repeat Copy box is full, and no - further repeat copy is available. Press [Continue] to print scanned pages. Press [Cancel] to cancel the job. * When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. 10-19

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10-19
Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
B
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to
Display for Device
Information
on page 3-7
.
Message
Checkpoints
Corrective Actions
Reference
Page
Acceptable staple count
exceeded.
*
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Is the acceptable number of sheets
exceeded?
Press [Continue] to print without
using Staple. Press [Cancel] to
cancel the job.
Activation error.
Failed to activate the application.
Contact administrator.
Expansion Authentication is
disabled. Turn the main power
switch off and on. If the error exists,
contact administrator.
Add paper in cassette #.
Is the indicated cassette out of
paper?
Load paper.
Select the available paper. Press
[Continue] to print.
page 3-14
Add paper in Multi
Purpose tray.
Is the paper of the selected size
loaded in the multi purpose tray?
Load paper.
Select the available paper. Press
[Continue] to print.
page 3-23
Adjusting Scanner.
The machine is under the
adjustment to maintain its quality.
Please wait.
Message
Checkpoints
Corrective Actions
Reference
Page
Box is not found.
The specified box cannot be found.
Job is canceled. Press [End].
Box limit exceeded.
*
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Is [End] displayed on the screen?
The specified box is full, and no
further storage is available. Job is
canceled. Press [End]. Try to
perform the job again after printing
or deleting data from the box.
Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print scanned
pages. Press [Cancel] to cancel the
job.