Epson Stylus Scan 2000 User Manual - Page 140

s Macintosh or, When you try to copy on a Macintosh, your original is

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Something is missing or incorrect in the scanned image. s If the scanned image is blank, make sure you feed your page or photo face down. s If text is missing or incorrect, try adjusting the scan threshold in the TWAIN window. See page 63 for more information. s If you're scanning a document with a lot of graphics, text may not be recognized correctly by the OCR software. s If you're using the protection sheet, make sure it isn't dirty or worn out. Make sure your original is straight and the sheet is inserted straight into the scanner. s Make sure you select the Quality & de-screening setting in the TWAIN window. You see one of these messages: Cannot find the scanner on the bus (Macintosh) or Scanner not ready (Windows). s Make sure your EPSON Stylus Scan is turned on and securely connected to your computer or USB hub. s Make sure your EPSON Stylus Scan is selected in the Chooser (Macintosh). s Try restarting your computer. Make sure you turn on your EPSON Stylus Scan before you turn on your computer. You see this message: The scanner is out of paper. Make sure your page or photo is inserted correctly in the scanner. See page 20 for instructions. When you try to copy on a Macintosh, your original is scanned but not printed. Open the Chooser, select SS 2000, and turn on background printing. Then try copying again. Solving Problems 133

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Solving Problems
133
Something is missing or incorrect in the scanned
image.
■
If the scanned image is blank, make sure you feed your page
or photo face down.
■
If text is missing or incorrect, try adjusting the scan
threshold in the TWAIN window. See page 63 for more
information.
■
If you’re scanning a document with a lot of graphics, text
may not be recognized correctly by the OCR software.
■
If you’re using the protection sheet, make sure it isn’t dirty
or worn out. Make sure your original is straight and the
sheet is inserted straight into the scanner.
■
Make sure you select the
Quality & de-screening
setting
in the TWAIN window.
You see one of these messages:
Cannot find the scanner
on the bu
s (Macintosh) or
Scanner not ready
(Windows).
■
Make sure your EPSON Stylus Scan is turned on and
securely connected to your computer or USB hub.
■
Make sure your EPSON Stylus Scan is selected in the
Chooser (Macintosh).
■
Try restarting your computer. Make sure you turn on your
EPSON Stylus Scan before you turn on your computer.
You see this message:
The scanner is out of paper
.
Make sure your page or photo is inserted correctly in the
scanner. See page 20 for instructions.
When you try to copy on a Macintosh, your original is
scanned but not printed.
Open the Chooser, select
SS 2000
, and turn on background
printing. Then try copying again.