Epson Stylus Scan 2000 User Manual - Page 144

Where To Get Help, EPSON Technical Support - downloads

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Where To Get Help If you need help with your EPSON Stylus Scan or its drivers, see the contact information below. For help with the EPSON Smart Panel, PageManager, WinFax, eFax, or Adobe PhotoDeluxe, see page 138 for contact information. EPSON Technical Support EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day, as listed in the following tables: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON's Home Page at http://www.epson.com. EPSON Internet FTP Site EPSON Forum on CompuServe® If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529. Automated telephone services Service Access EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 922-8911. EPSON FaxAdviceTM Access EPSON's technical information library by calling (800) 922-8911. You must provide a return fax number to use this service. EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center, call (800) 922-8911. To speak to a technical support representative, dial: s U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday s Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday Solving Problems 137

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Solving Problems
137
Where To Get Help
If you need help with your EPSON Stylus Scan or its drivers,
see the contact information below. For help with the EPSON
Smart Panel, PageManager, WinFax, eFax, or Adobe
PhotoDeluxe, see page 138 for contact information.
EPSON Technical Support
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day, as listed in the following tables:
To speak to a technical support representative, dial:
■
U.S.: (562) 276-4382
(562) 276-4382
(562) 276-4382
(562) 276-4382, 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday
■
Canada: (905) 709-2567
(905) 709-2567
(905) 709-2567
(905) 709-2567, 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto
ftp.epson.com
with the user
name
anonymous
and your e-mail address as the password.
EPSON Forum on
CompuServe
®
Members of CompuServe can type
GO EPSON
at the menu prompt to
reach the Epson America Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for representative #529.
Automated telephone services
Service
Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call
(800) 922-8911.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling
(800) 922-8911
.
You must provide a return fax number to use this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call
(800) 922-8911
.