HP Xw4550 HP xw4550 Workstation - Service and Technical Reference Guide - Page 119
Solving memory problems, CAUTION
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Table 5-12 Network problems (continued) Problem Cause Solution New network card will not boot. New network card might be defective or might not meet industry-standard specifications. Install a working, industry-standard NIC, or change the boot sequence to boot from another source. Cannot connect to network server when attempting remote system installation. The network controller is not configured properly. Verify network connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC. System setup utility reports unprogrammed EEPROM. Unprogrammed EEPROM. Flash the ROM. You can download the most recent ROM images from: http://www.hp.com/support/ workstation_swdrivers Solving memory problems CAUTION: Hewlett-Packard does not support mixing ECC and non-ECC memory. If ECC and nonECC memory are mixed, the workstation will not boot the operating system. Table 5-13 Memory problems Problem Cause Solution Operating system will not boot or does not function properly after installing additional memory modules. Memory module is not the correct type or speed or the new memory module is not seated properly. Replace module with the correct industry-standard device for the workstation. ECC and non-ECC memory modules cannot be mixed. Out of memory error. Memory configuration might not be correct. Use the Device Manager to verify memory configuration. You have run out of memory to Verify the application documentation to determine the run the application. memory requirements. Memory count during POST is incorrect. The memory modules might not be installed correctly. Verify that the memory modules have been installed correctly and that proper modules are used. Insufficient memory error during operation. Excess Terminate and Stay Delete any TSRs that you do not need. Resident programs (TSRs) are installed. You have run out of memory Verify the memory requirements for the application or add for the application. more memory to the workstation. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Memory is installed incorrectly 1. or is faulty. 2. 3. Reseat DIMMs. Replace DIMMs one at a time to isolate the faulty module. Replace third-party memory with HP memory. 4. Replace the system board. ENWW Customer self help 111