HP Xw4550 HP xw4550 Workstation - Service and Technical Reference Guide - Page 128

Table 5-18, POST error messages, continued

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Table 5-18 POST error messages (continued) Screen message Probable cause Recommended action 162-System Options Not Set Configuration incorrect. RTC battery might need to be replaced. 1. Run Computer Setup (F10) Utility. 2. Set the date and time under Control Panel or in F10 Setup, depending on the operating system. 3. If the problem persists, replace the RTC battery. 163-Time and Date Not Set Invalid time or date in configuration memory. 1. Set the date and time under Control Panel or in F10 Setup depending on the operating system. RTC battery might need to be replaced. 2. If the problem persists, replace the RTC battery. CMOS jumper might not be properly installed. 164-Memory Size Error Memory configuration is incorrect. 1. Run Computer Setup (F10) Utility or Windows utilities. 2. Be sure memory modules (if any) are installed properly. 3. If third-party memory has been added, test using HP memory only. 4. Verify proper memory module type. 201-Memory Error RAM failure. 1. Run Computer Setup (F10) Utility or Windows utilities. 2. Ensure that memory and continuity modules are installed correctly. 3. Verify proper memory module type. 4. Remove and replace memory modules one at a time to isolate faulty module. 5. Replace the faulty memory modules. 6. If error persists after replacing memory modules, replace the system board. 202-Memory Type Mismatch Memory modules do not match each Replace memory modules with matched sets. other. 207-ECC Corrected Single Single-bit ECC error. Bit Errors 1. Verify proper memory module type. 2. Insert the DIMM in another memory socket. 3. Replace memory module if problem persists. 212-Failed Processor Processor has failed to initialize. 1. Reseat the processor in its socket. 2. If the processor does not respond, replace it. 213-Incompatible memory Module A memory module in memory socket identified in the error message is missing critical SPD information or is incompatible with the chipset. 1. Verify proper memory module type. 2. Insert the DIMM in another memory socket. 3. Replace memory with a module conforming to the SPD standard. 214-DIMM Configuration Warning DIMMs not installed correctly (not paired correctly). Refer to the service label on the inside of the access panel for correct memory configurations and reseat the DIMMs accordingly. 120 Chapter 5 System diagnostics and troubleshooting ENWW

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Screen message
Probable cause
Recommended action
162—System Options Not Set
Configuration incorrect. RTC battery
might need to be replaced.
1.
Run Computer Setup (F10) Utility.
2.
Set the date and time under Control Panel or in
F10 Setup, depending on the operating system.
3.
If the problem persists, replace the RTC battery.
163—Time and Date Not Set
Invalid time or date in configuration
memory.
RTC battery might need to be
replaced.
CMOS jumper might not be properly
installed.
1.
Set the date and time under Control Panel or in
F10 Setup depending on the operating system.
2.
If the problem persists, replace the RTC battery.
164—Memory Size Error
Memory configuration is incorrect.
1.
Run Computer Setup (F10) Utility or Windows
utilities.
2.
Be sure memory modules (if any) are installed
properly.
3.
If third-party memory has been added, test using
HP memory only.
4.
Verify proper memory module type.
201—Memory Error
RAM failure.
1.
Run Computer Setup (F10) Utility or Windows
utilities.
2.
Ensure that memory and continuity modules are
installed correctly.
3.
Verify proper memory module type.
4.
Remove and replace memory modules one at a
time to isolate faulty module.
5.
Replace the faulty memory modules.
6.
If error persists after replacing memory modules,
replace the system board.
202—Memory Type Mismatch
Memory modules do not match each
other.
Replace memory modules with matched sets.
207—ECC Corrected Single
Bit Errors
Single-bit ECC error.
1.
Verify proper memory module type.
2.
Insert the DIMM in another memory socket.
3.
Replace memory module if problem persists.
212—Failed Processor
Processor has failed to initialize.
1.
Reseat the processor in its socket.
2.
If the processor does not respond, replace it.
213—Incompatible memory
Module
A memory module in memory socket
identified in the error message is
missing critical SPD information or is
incompatible with the chipset.
1.
Verify proper memory module type.
2.
Insert the DIMM in another memory socket.
3.
Replace memory with a module conforming to the
SPD standard.
214—DIMM Configuration
Warning
DIMMs not installed correctly (not
paired correctly).
Refer to the service label on the inside of the access
panel for correct memory configurations and reseat the
DIMMs accordingly.
Table 5-18
POST error messages
(continued)
120
Chapter 5
System diagnostics and troubleshooting
ENWW