HP Xw4550 HP xw4550 Workstation - Service and Technical Reference Guide - Page 129

POST error messages

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Table 5-18 POST error messages (continued) Screen message Probable cause Recommended action 215-Memory Mismatch Warning There are one or more mismatched pairs of DIMMs between channel A and channel B. Some memory has been disabled. Install matching pairs or remove the mismatched DIMMs from channel B. See the illustration on the side access panel for the correct memory configurations and reseat the DIMMs accordingly. 216-Memory Size Exceeds Maximum Supported The amount of memory installed exceeds that supported by the hardware. 1. Verify the maximum amount of memory your system can support. 2. Remove the excessive memory. 301-Keyboard Error Keyboard failure. 1. Reconnect the keyboard to different USB connector with workstation powered off. 2. Check the connector for bent or missing pins. 3. Ensure that none of the keys remain in the pressed position. 4. Replace the keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect keyboard with workstation turned off. 2. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with workstation turned off. 2. Ensure that none of the keys remain in the pressed position. 3. Replace keyboard. 4. Replace system board. 410-Audio Interrupt Conflict IRQ address conflicts with another device. Reset the IRQ. 411-Network Interface Card IRQ address conflicts with another Interrupt Conflict device. Reset the IRQ. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Clear CMOS. 3. Verify that the monitor is attached and turned on. 510-Splash Screen image corrupted Splash Screen image has errors. Install latest version of SoftPaq to restore image. To download the most recent SoftPaq version, see: http://www.hp.com/support/workstation_swdrivers 511-CPU, CPUA, or CPUB Fan is not connected or might have Fan not detected malfunctioned. 1. Reseat the fan cable. 2. Reseat the fan. 3. Replace the fan. 512-Chassis, rear chassis, or Fan is not connected, might have front chassis fan not detected malfunctioned. 1. Reseat the chassis, rear chassis, or front chassis fan cable. 2. Reseat the chassis, rear chassis, or front chassis fan. 3. Replace the chassis, rear chassis, or front chassis fan. ENWW POST error messages 121

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Screen message
Probable cause
Recommended action
215—Memory Mismatch
Warning
There are one or more mismatched
pairs of DIMMs between channel A and
channel B. Some memory has been
disabled. Install matching pairs or
remove the mismatched DIMMs from
channel B.
See the illustration on the side access panel for the
correct memory configurations and reseat the DIMMs
accordingly.
216—Memory Size Exceeds
Maximum Supported
The amount of memory installed
exceeds that supported by the
hardware.
1.
Verify the maximum amount of memory your
system can support.
2.
Remove the excessive memory.
301—Keyboard Error
Keyboard failure.
1.
Reconnect the keyboard to different USB
connector with workstation powered
off.
2.
Check the connector for bent or missing pins.
3.
Ensure that none of the keys remain in the pressed
position.
4.
Replace the keyboard.
303—Keyboard Controller
Error
I/O board keyboard controller.
1.
Reconnect keyboard with workstation turned off.
2.
Replace the system board.
304—Keyboard or System
Unit Error
Keyboard failure.
1.
Reconnect the keyboard with workstation turned
off.
2.
Ensure that none of the keys remain in the pressed
position.
3.
Replace keyboard.
4.
Replace system board.
410—Audio Interrupt Conflict
IRQ address conflicts with another
device.
Reset the IRQ.
411—Network Interface Card
Interrupt Conflict
IRQ address conflicts with another
device.
Reset the IRQ.
501—Display Adapter Failure
Graphics display controller.
1.
Reseat the graphics card (if applicable).
2.
Clear CMOS.
3.
Verify that the monitor is attached and turned on.
510—Splash Screen image
corrupted
Splash Screen image has errors.
Install latest version of SoftPaq to restore image. To
download the most recent SoftPaq version, see:
support/workstation_swdrivers
511—CPU, CPUA, or CPUB
Fan not detected
Fan is not connected or might have
malfunctioned.
1.
Reseat the fan cable.
2.
Reseat the fan.
3.
Replace the fan.
512—Chassis, rear chassis, or
front chassis fan not detected
Fan is not connected, might have
malfunctioned.
1.
Reseat the chassis, rear chassis, or front chassis
fan cable.
2.
Reseat the chassis, rear chassis, or front
chassis fan.
3.
Replace the chassis, rear chassis, or front
chassis fan.
Table 5-18
POST error messages
(continued)
ENWW
POST error messages
121