HP Xw4550 HP xw4550 Workstation - Service and Technical Reference Guide - Page 130

POST error messages, continued, Screen message, Probable cause, Recommended action

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Table 5-18 POST error messages (continued) Screen message Probable cause Recommended action 514-CPU or Chassis Fan not Processor fan is not connected or detected might have malfunctioned. 1. Reseat the processor or chassis fan. 2. Replace the processor or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or diskette 1. Run the Computer Setup (F10) Utility. drive circuitry incorrect. 2. Verify and replace cables. 3. Clear CMOS. 4. Replace diskette drive. 5. Replace the system board. 605-Diskette Drive Type Error Mismatch in drive type. 1. Run the Computer Setup (F10) Utility. 2. Disconnect any other diskette controller devices (tape drives). 3. Clear CMOS. 611-Primary Diskette Port Configuration error. Address Assignment Conflict 1. Run the Computer Setup (F10) Utility. 2. Remove expansion cards. 3. Clear CMOS. 912-Computer Cover Has N/A Been Removed Since Last System Start Up No action required. 914-Hood Lock Coil is not Connected Hood lock mechanism is missing or not 1. Reconnect or replace hood locking mechanism. connected. 2. Reseat or replace hood locking mechanism cable. 916-Power Button Not Connected The power button is not connected. Connect power button. 917-Front Audio Not Connected The front audio cable is not connected. Connect front audio cable. 918-Front USB Not Connected Front USB is not connected. Connect front USB cable. 919-MultiBay Riser Not Connected MultiBay riser is not connected. Connect MultiBay riser. 960-Processor Overtemp occurred The ambient temperature could 1. Be sure you are not operating the system in an exceed operating limits environment that exceeds 95oF (35oC). (maximum=95oF, 35oC), or there are obstructions to airflow, including dust 2. Disconnect power and open the access panel. build up. 3. Verify that cables are not blocking processor heatsink fans or front fan, if installed. 4. Verify that there is not excessive dust on major components. 5. If airflow is acceptable and there is not excessive dust, the thermal sensing circuitry has failed on the processors or on the system board. You must replace the processors and/or the system board. 1151-Serial Port 1 Address Conflict Detected Both external and internal serial ports 1. Remove any Comm port expansion cards. are assigned to COM1. 2. Clear CMOS. 122 Chapter 5 System diagnostics and troubleshooting ENWW

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Screen message
Probable cause
Recommended action
514—CPU or Chassis Fan not
detected
Processor fan is not connected or
might have malfunctioned.
1.
Reseat the processor or chassis fan.
2.
Replace the processor or chassis fan.
601—Diskette Controller Error
Diskette controller circuitry or diskette
drive circuitry incorrect.
1.
Run the Computer Setup (F10) Utility.
2.
Verify and replace cables.
3.
Clear CMOS.
4.
Replace diskette drive.
5.
Replace the system board.
605—Diskette Drive Type
Error
Mismatch in drive type.
1.
Run the Computer Setup (F10) Utility.
2.
Disconnect any other diskette controller devices
(tape drives).
3.
Clear CMOS.
611—Primary Diskette Port
Address Assignment Conflict
Configuration error.
1.
Run the Computer Setup (F10) Utility.
2.
Remove expansion cards.
3.
Clear CMOS.
912—Computer Cover Has
Been Removed Since Last
System Start Up
N/A
No action required.
914—Hood Lock Coil is not
Connected
Hood lock mechanism is missing or not
connected.
1.
Reconnect or replace hood locking mechanism.
2.
Reseat or replace hood locking mechanism cable.
916—Power Button Not
Connected
The power button is not connected.
Connect power button.
917—Front Audio Not
Connected
The front audio cable is not connected.
Connect front audio cable.
918—Front USB Not
Connected
Front USB is not connected.
Connect front USB cable.
919—MultiBay Riser Not
Connected
MultiBay riser is not connected.
Connect MultiBay riser.
960—Processor Overtemp
occurred
The ambient temperature could
exceed operating limits
(maximum=95
o
F, 35
o
C), or there are
obstructions to airflow, including dust
build up.
1.
Be sure you are not operating the system in an
environment that exceeds 95
o
F (35
o
C).
2.
Disconnect power and open the access panel.
3.
Verify that cables are not blocking processor
heatsink fans or front fan, if installed.
4.
Verify that there is not excessive dust on major
components.
5.
If airflow is acceptable and there is not excessive
dust, the thermal sensing circuitry has failed on the
processors or on the system board. You must
replace the processors and/or the system board.
1151—Serial Port 1 Address
Conflict Detected
Both external and internal serial ports
are assigned to COM1.
1.
Remove any Comm port expansion cards.
2.
Clear CMOS.
Table 5-18
POST error messages
(continued)
122
Chapter 5
System diagnostics and troubleshooting
ENWW