IBM 4230 User Guide - Page 229
Customer Responsibility
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Customer Responsibility Discuss the importance of the operator knowing what is and what is not customer responsibility. The customer is responsible for maintaining, removing, installing, and ordering the following: Ribbon cartridges Paper. Also, the customer is responsible for following the instructions in the problem solving sections of Appendix B, "Problem Solving" before calling for service. For example, if the characters in a printout have missing dots, the customer should look up the problem in this chapter. Appendix A. Training Guideline A-7
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 |
Customer Responsibility
Discuss the importance of the operator knowing what is and what is
not
customer responsibility
.
The customer
is
responsible for
maintaining, removing, installing, and ordering the following:
±
Ribbon cartridges
±
Paper.
Also, the customer is responsible for following the instructions in the
problem solving sections of Appendix
B, “Problem Solving” before
calling for service.
For example, if the characters in a printout have
missing dots, the customer should look up the problem in this
chapter.
Appendix A.
Training Guideline
A-7