IBM 4230 User Guide - Page 271
IBM 4230 Printer, Planning and Site Preparation Guide
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Problem: Forms do not feed past print head 1: The Automatic Forms Thickness Adjustment (AFTA) setting needs to be changed. Solution: See the procedure for adjusting the forms thickness setting through the operator panel (based on your forms device) in Chapter 1, "Setting Up the 4230 Printer." 2: The forms device is not properly installed. Solution: Check the forms device installation (see Chapter 1, "Setting Up the 4230 Printer"). 3: The ribbon is twisting or folding. Solution: Replace the ribbon. 4: The forms device is defective. Solution: See "Forms Device Inspection" on page B-35. 5: The ribbon shield is damaged. Solution: Replace the ribbon. Problem: Forms do not stack correctly 1: The forms do not stack correctly on the table behind the printer. Solution: Use the recommended table (see IBM 4230 Printer Planning and Site Preparation Guide). Note: Up to 101.6 mm (4 in.) of forms may stack on the table behind the printer without decreasing the ability of the forms to stack correctly. 2: The forms do not stack correctly in the output rack on the table. Solution: Check for obstructions to the paper path (cables, cords, or other items). If you find an obstruction, remove or relocate it. 3: The forms are specified incorrectly. Appendix B. Problems B-41